Model year record

2004 Toyota Sienna

10 recall campaigns on file for this model year. 2,601 owner complaints on file.

Recalls

Recall campaignNHTSA 14V273000

Tires: temporary/emergency spare tire

Component
Tires: temporary/emergency spare tire
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
419,520
Reported to NHTSA
2014-05-22
Owners notified
2015-07-07

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

Safety risk

If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.

Recall campaignNHTSA 13V429000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
614,722
Reported to NHTSA
2013-09-26
Owners notified
2014-02-27

Defect description

Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

Safety risk

If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

Manufacturer remedy

Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.

Recall campaignNHTSA 11V539000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
420,326
Reported to NHTSA
2011-11-09
Owners notified
2011-12-31

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Safety risk

IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 10V160000

Structure

Component
Structure
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
600,000
Reported to NHTSA
2010-04-20
Owners notified
2010-10-12

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Safety risk

THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 10V036000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
SOUTHEAST TOYOTA DISTRIBUTORS, LLC
Vehicles affected
153,418
Reported to NHTSA
2010-02-03
Owners notified
2010-05-27

Defect description

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Safety risk

A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Recall campaignNHTSA 09V234000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
2,204
Reported to NHTSA
2009-06-25
Owners notified
2009-12-10

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.

Safety risk

THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Recall campaignNHTSA 09V023000

Vehicle speed control: accelerator pedal

Component
Vehicle speed control: accelerator pedal
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
26,501
Reported to NHTSA
2009-01-16
Owners notified
2009-01-26

Defect description

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY THE FULL THROTTLE POSITION.

Safety risk

IF THIS OCCURS, THE ACCELERATOR PEDAL CAN BECOME STUCK WHICH COULD RESULT IN A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE RETENTION CLIP AND FLOOR CARPET COVER AT NO CHARGE. THE CAMPAIGN BEGAN ON JANUARY 26, 2009. OWNER NOTIFICATION IS EXPECTED TO BE COMPLETED BY EARLY APRIL 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, IF THEY HAVE ANY FURTHER QUESTIONS.

Recall campaignNHTSA 08V244000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
196,222
Reported to NHTSA
2008-06-03
Owners notified
2008-08-04

Defect description

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.

Safety risk

IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.

Manufacturer remedy

DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Recall campaignNHTSA 05V327000

Seat belts

Component
Seat belts
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
345,443
Reported to NHTSA
2005-07-20
Owners notified
2005-08-05

Defect description

ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.

Safety risk

IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE SEAT BELT BEZEL AND CLIP. THE RECALL BEGAN AUGUST 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 03V291000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
34,437
Reported to NHTSA
2003-08-12
Owners notified
2003-08-18

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.

Safety risk

IF THE FUEL TANK BECOMES DAMAGED AND FUEL LEAKAGE OCCURS, A FIRE MAY RESULT IN THE PRESENCE OF AN IGNITION SOURCE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK. OWNER NOTIFICATION BEGAN AUGUST 1, 2003. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body: door35485,000 mi
Structure: body28190,000 mi
Latches/locks/linkages22880,000 mi
Steering15185,000 mi
Structure14677,000 mi
Electrical system11682,475 mi
Vehicle speed control10270,000 mi
Unknown or other8795,000 mi
Tires8519,000 mi
Seat belts7494,000 mi
Structure: body: hatchback/liftgate: support device/strut7142,000 mi
Electronic stability control (ESC)68123,000 mi
Service brakes50140,000 mi
Latches/locks/linkages: doors: latch4658,000 mi
Structure: body: hatchback/liftgate4450,000 mi
Power train: automatic transmission4212,000 mi
Power train41104,000 mi
Latches/locks/linkages: hatchback/liftgate: lock3145,440 mi
Structure: body: door: hinge and attachments3165,000 mi
Air bags28100,000 mi
Exterior lighting2590,000 mi
Tires: tread/belt2518,000 mi
Fuel system, gasoline: storage: tank assembly244,000 mi
Service brakes, hydraulic2155,000 mi
Structure: body: hatchback/liftgate: hinge and attachments1950,000 mi
Structure: frame and members1967,000 mi
Wheels17140,000 mi
Engine and engine cooling1660,000 mi
Equipment1660,000 mi
Tires: pressure monitoring and regulating systems1521,401 mi
Seat belts: rear/other143,000 mi
Engine13121,482 mi
Suspension1295,301 mi
Traction control system12116,000 mi
Engine and engine cooling: engine1110,500 mi
Engine and engine cooling: cooling system9100,000 mi
Exterior lighting: headlights940,000 mi
Seats950,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip97,500 mi
Interior lighting822,000 mi
Structure: body: tailgate: hinge and attachments852,900 mi
Electrical system: 12V/24V/48V battery71,565 mi
Equipment: appliance: air conditioner760,000 mi
Fuel system, gasoline772,000 mi
Seat belts: front: retractor721,890 mi
Vehicle speed control: accelerator pedal7900 mi
Visibility791,000 mi
Structure: body: tailgate641,000 mi
Trailer hitches62,000 mi
Fuel/propulsion system589,500 mi
Service brakes, hydraulic: foundation components: disc: pads515,000 mi
Structure: frame and members: underbody shields534,322 mi
Engine and engine cooling: cooling system: radiator assembly422,000 mi
Forward collision avoidance: automatic emergency braking4
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings44,700 mi
Fuel system, other410,000 mi
Latches/locks/linkages: tailgate: latch438,000 mi
Seats: mid/rear assembly47,800 mi
Steering: column458,000 mi
Vehicle speed control: cruise control49,000 mi
Visibility: power window devices and controls460,000 mi
Visibility: sun/moon roof assembly4120,000 mi
Air bags: frontal33,000 mi
Air bags: side/window361,000 mi
Electrical system: instrument cluster/panel347,000 mi
Electronic stability control: automatic (ASC)320,600 mi
Seats: front assembly: seat heater/cooler332,000 mi
Service brakes, hydraulic: foundation components: disc: rotor362 mi
Suspension: front354,472 mi
Tires: sidewall326,100 mi
Tires: temporary/emergency spare tire341,000 mi
Visibility/wiper3105,000 mi
Wheels: rim38,000 mi
Child seat212,000 mi
Electrical system: wiring280 mi
Engine and engine cooling: engine: engine control module (ECU/ECM)2150,132 mi
Engine and engine cooling: exhaust system220 mi
Equipment adaptive/mobility257,000 mi
Equipment: electrical: navigational system(global positioning system)228,000 mi
Equipment: electrical: radio/tape deck/CD etc.250 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)230,000 mi
Seat belts: front270,000 mi
Steering: electric power assist system234,749 mi
Steering: linkages2
Visibility: glass, side/rear22,000 mi
Visibility: windshield22,000 mi
Wheels: lugs/nuts/bolts/studs216,600 mi
Air bags: frontal: sensor/control module1
Electrical system: alternator/generator/regulator136,680 mi
Electrical system: ignition115,000 mi
Electrical system: ignition: switch112,000 mi
Electrical system: wiring: rear compartment/trunk18 mi
Engine and engine cooling: engine: gasoline19,611 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)196,321 mi
Equipment: electrical185,000 mi
Equipment: other: labels164,000 mi
Equipment: recreational vehicle/trailer1
Exterior lighting: brake lights16 mi
Exterior lighting: headlights: switch176,000 mi
Fuel system, diesel: storage: tank assembly1
Fuel system, gasoline: fuel injection system1
Fuel system, gasoline: storage: tank assembly: mounting1
Fuel system, other: delivery: hoses, lines/piping, and fittings110,000 mi
Fuel system, other: storage: tank assembly1
Fuel system, other: storage: tank assembly: mounting1
Power train: automatic transmission: gear position indication (PRNDL)16,000 mi
Power train: automatic transmission: lever and linkage: column shift142,000 mi
Power train: axle assembly16,000 mi
Power train: axle hubs19,275 mi
Power train: driveline145,000 mi
Power train: manual transmission1
Power train: transfer case (4-wheel drive)16,000 mi
Seat belts: front: buckle assembly175,000 mi
Seat belts: front: webbing126,000 mi
Seats: front assembly: power adjust17,500 mi
Seats: front assembly: recliner12,000 mi
Service brakes, electric190,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module13,400 mi
Service brakes, hydraulic: pedals and linkages130 mi
Steering: hydraulic power assist system136,000 mi
Steering: hydraulic power assist: hose, piping, and connections139,336 mi
Steering: rack and pinion170,000 mi
Structure: body: roof and pillars16,000 mi
Structure: body: trunk lid197,000 mi
Suspension: front: hub115,908 mi
Visibility: defroster/defogger/hvac system190,000 mi
Visibility: defroster/defogger/hvac system: heater core1
Visibility: rear window wiper/washer1
Visibility: windshield wiper/washer152,000 mi

The 2003 model has 21 times as many complaints as this one. The 2005 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.