This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Manufacturer remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Safety risk
A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
CERTAIN SPORT UTILITY VEHICLES AND TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES HAVE AN INCOMPLETE TIRE RIM DESIGNATION ON THE CERTIFICATION/TIRE LABEL LOCATED ON THE DRIVER'S DOOR EDGE. IN ADDITION, THE LABEL MAY ALSO BE MISSING THE TIRE LOAD RATING ON THE LABEL. ALTHOUGH THIS INFORMATION IS NOT REQUIRED BY THE STANDARD, IF A TIRE OF A LESSER LOAD RATING IS INSTALLED, THE TIRE MAY NOT BE ABLE TO SUSTAIN THE LOADS ENCOUNTERED DURING USE.
Safety risk
IF A CUSTOMER REPLACES A WHEEL AND ONLY RELIES ON THE RIM SIZE DESIGNATION THAT IS INDICATED ON THE LABEL, A WHEEL THAT IS OF A DIFFERENT RIM CONTOUR DESIGNATION MAY BE INSTALLED. IT MAY BE DIFFICULT OR IMPOSSIBLE TO MOUNT THE TIRE ON A WHEEL WITH THE WRONG CONTOUR. IF THE TIRE IS MOUNTED ON THE WHEEL WITH THE WRONG CONTOUR, THE WHEEL AND TIRE MAY NOT PERFORM AS INTENDED, WHICH COULD INCREASE THE RISK OF A CRASH.
Manufacturer remedy
A LABEL THAT WILL CORRECT THE LABEL ORIGINALLY INSTALLED WILL BE MAILED TO CONSUMERS ALONG WITH INSTALLATION INSTRUCTIONS. THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL. THE RECALL BEGAON ON NOVEMBER 7, 2006. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2239, CHEVROLET AT 1-800-630-2438, AND GMC TRUCKS AT 1-866-996-9463.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
13
77,000 mi
Power train
11
100,000 mi
Steering
9
100,000 mi
Electrical system
8
60,700 mi
Electronic stability control (ESC)
8
125,150 mi
Exterior lighting
6
73,943 mi
Air bags
5
59,500 mi
Traction control system
5
46,000 mi
Engine and engine cooling
4
65,000 mi
Unknown or other
3
150,000 mi
Visibility: sun/moon roof assembly
3
2,000 mi
Electrical system: wiring
2
6,500 mi
Service brakes, hydraulic
2
572 mi
Structure: body: roof and pillars
2
18,629 mi
Suspension
2
79,025 mi
Vehicle speed control
2
125,150 mi
Chest clip, buckle, harness
1
—
Electrical system: instrument cluster/panel
1
168,000 mi
Engine and engine cooling: engine
1
127,000 mi
Exterior lighting: turn signal
1
—
Fuel system, gasoline: storage: tank assembly
1
18,547 mi
Power train: automatic transmission
1
572 mi
Power train: driveline: differential unit
1
18,547 mi
Seats
1
—
Service brakes
1
128,000 mi
Suspension: front
1
50,000 mi
Wheels
1
88,590 mi
The 2005 model has about half as many complaints as this one. The 2007 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.