Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Safety risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Safety risk
A fuel leak in the presence of an ignition source may result in a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Safety risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Manufacturer remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Safety risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Safety risk
A fuel leak in the presence of an ignition source may result in a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
203
55,000 mi
Steering
162
104,353 mi
Unknown or other
87
62,000 mi
Fuel/propulsion system
59
66,000 mi
Structure: body
58
58,000 mi
Exterior lighting
35
50,000 mi
Engine
34
60,000 mi
Electronic stability control (ESC)
24
53,000 mi
Suspension
18
63,950 mi
Latches/locks/linkages: doors: latch
14
60,000 mi
Power train
12
50,122 mi
Seat belts
12
35,000 mi
Visibility/wiper
12
45,000 mi
Fuel system, gasoline
10
100,000 mi
Structure: body: door
10
40,000 mi
Seats
9
60,000 mi
Latches/locks/linkages
6
84,000 mi
Service brakes
6
60,000 mi
Air bags
5
39,000 mi
Tires
5
17,629 mi
Engine and engine cooling
4
10,100 mi
Wheels
3
36,300 mi
Back over prevention
2
70,000 mi
Back over prevention: camera system
2
97,000 mi
Equipment adaptive/mobility
2
40,000 mi
Exterior lighting: turn signal: switch
2
131,785 mi
Fuel system, gasoline: delivery: fuel pump
2
83,000 mi
Steering: electric power assist system
2
90,000 mi
Vehicle speed control
2
13,000 mi
Back over prevention: rearview system braking
1
—
Back over prevention: warnings
1
—
Electrical system: 12V/24V/48V battery
1
60,000 mi
Forward collision avoidance
1
60,000 mi
Fuel system, diesel
1
18,200 mi
Interior lighting
1
58,000 mi
Lane departure: blind spot detection
1
—
Latches/locks/linkages: trunk lid: lock
1
40,000 mi
Steering: gear box (other than rack and pinion)
1
130,000 mi
Steering: rack and pinion
1
100,000 mi
Structure
1
32,000 mi
Structure: body: hatchback/liftgate: support device/strut
1
—
Vehicle speed control: accelerator pedal
1
100,000 mi
Wheels: rim
1
120,000 mi
The 2012 model has 9 times as many complaints as this one. The 2014 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.