Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Safety risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Safety risk
Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Manufacturer remedy
Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Safety risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
73
80,000 mi
Electrical system
63
54,000 mi
Fuel/propulsion system
47
62,098 mi
Unknown or other
36
61,000 mi
Suspension
27
60,000 mi
Engine
25
79,000 mi
Power train
10
65,000 mi
Structure: body
10
50,000 mi
Seat belts
8
80,000 mi
Back over prevention
6
120,000 mi
Service brakes
5
61,000 mi
Visibility/wiper
5
36,750 mi
Air bags
4
46,000 mi
Back over prevention: warnings
4
—
Electronic stability control (ESC)
4
41,000 mi
Back over prevention: rearview system braking
3
—
Engine and engine cooling: exhaust system
3
60 mi
Structure: body: door
3
30,000 mi
Engine and engine cooling
2
2,500 mi
Exterior lighting
2
50,000 mi
Forward collision avoidance: adaptive cruise control
2
—
Forward collision avoidance: warnings
2
—
Fuel system, gasoline
2
91,000 mi
Fuel system, gasoline: delivery: fuel pump
2
104,000 mi
Latches/locks/linkages
2
30,000 mi
Parking brake
2
43,039 mi
Seats
2
14,800 mi
Wheels
2
14,000 mi
Carry handle, shell, base
1
—
Chest clip, buckle, harness
1
—
Electrical system: 12V/24V/48V battery
1
69,000 mi
Electrical system: body control module/BCM
1
95,000 mi
Engine and engine cooling: cooling system: pump
1
130,000 mi
Lane departure: blind spot detection
1
—
Latches/locks/linkages: doors: latch
1
100,000 mi
Latches/locks/linkages: trunk lid: lock
1
47,000 mi
Steering: steering wheel/handle bar
1
20,000 mi
Steering: electric power assist system
1
122,000 mi
Suspension: front: control arm
1
138,000 mi
Tether, lower anchor (on car seat or vehicle)
1
—
Visibility: glass, side/rear
1
600 mi
Visibility: sun/moon roof assembly
1
7,800 mi
The 2013 model has about half as many complaints as this one. The 2015 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.