Model year record

2015 Ford Flex

4 recall campaigns on file for this model year. 167 owner complaints on file.

Recalls

Recall campaignNHTSA 25V695000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
1,448,655
Reported to NHTSA
2025-10-13
Owners notified
2026-01-02

Defect description

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Safety risk

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall campaignNHTSA 20V072000

Suspension: rear

Component
Suspension: rear
Manufacturer
Ford Motor Company
Vehicles affected
211,207
Reported to NHTSA
2020-02-10
Owners notified
2020-10-28

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Recall campaignNHTSA 16V621000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Ford Motor Company
Vehicles affected
77,502
Reported to NHTSA
2016-08-25
Owners notified
2016-12-01

Defect description

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Safety risk

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Recall campaignNHTSA 15V464000

Parking brake

Component
Parking brake
Manufacturer
Ford Motor Company
Vehicles affected
7,165
Reported to NHTSA
2015-07-24
Owners notified
2015-09-04

Defect description

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Safety risk

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Back over prevention4990,000 mi
Steering2169,000 mi
Unknown or other2014,400 mi
Fuel/propulsion system1927,000 mi
Electrical system1745,000 mi
Engine1123,000 mi
Power train1112,763 mi
Suspension7
Visibility/wiper320,000 mi
Back over prevention: sensing system: camera2
Vehicle speed control210,000 mi
Electronic stability control (ESC)142,874 mi
Power train: transfer case (4-wheel drive)196,000 mi
Seat belts165,000 mi
Seats111,000 mi
Structure: body1102,000 mi

The 2014 model has about half as many complaints as this one. The 2016 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.