Recall campaign · NHTSA 21V473000

Suspension: rear

General Motors, LLC filed this campaign with NHTSA on 2021-06-24.

Recall campaignNHTSA 21V473000

Suspension: rear

Component
Suspension: rear
Manufacturer
General Motors, LLC
Vehicles affected
380,498
Reported to NHTSA
2021-06-24
Owners notified
2021-10-25

Defect description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Safety risk

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

9 model years across 2 models.

ModelYears on record
Cadillac SRX2016 2015 2014 2013 2012 2011 2010
SAAB 9-4X2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.