General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Safety risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Safety risk
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Safety risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
Safety risk
THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.
Manufacturer remedy
GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Steering: hydraulic power assist: power steering fluid
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
3,459
Reported to NHTSA
2010-09-30
Owners notified
2010-11-12
Defect description
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX VEHICLES EQUIPPED WITH 2.8L GAS ENGINES (LAU) OR 3.0L GAS ENGINES (LF1). SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH PROCESSING OF THE CRIMP DURING MANUFACTURE OF THE POWER STEERING PRESSURE LINE MAY HAVE DAMAGED THE LINE. IF THE LINE WAS DAMAGED, A POWER STEERING FLUID LEAK MAY DEVELOP. IF THERE IS A SUFFICIENT AMOUNT OF FLUID LOSS, THE DRIVER WILL HEAR NOISE FROM THE POWER STEERING PUMP AND INCREASED EFFORT MAY BE REQUIRED FOR STEERING.
Safety risk
IF POWER STEERING FLUID SPRAYS ONTO HOT ENGINE PARTS, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Manufacturer remedy
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE POWER STEERING LINE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX EQUIPPED WITH A 2.8L V6 ENGINE. IF LOW OCTANE (REGULAR) FUEL IS USED IN THE VEHICLE INSTEAD OF THE REQUIRED HIGH OCTANE (PREMIUM) FUEL AS STATED IN THE OWNER MANUAL AND ON THE FUEL FILLER DOOR, THE COMBINATION OF REGULAR FUEL USAGE AND AGGRESSIVE DRIVING MANEUVERS MAY INDUCE PRE-IGNITION. IF PRE-IGNITION OCCURS, YOU MAY HEAR A PINGING OR KNOCKING SOUND FROM THE ENGINE.
Safety risk
IF THE VEHICLE CONTINUES TO BE DRIVEN AFTER THE ONSET OF THIS NOISE, A CONNECTING ROD OR PISTON MAY BREAK, RESULTING IN ENGINE DAMAGE, AND PERHAPS ENGINE FAILURE, WHICH WOULD DISABLE THE VEHICLE INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPROGRAM THE ENGINE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JUNE 11, 2010. OWNERS MAY CONTACT THE CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Exterior lighting
214
78,000 mi
Electrical system
67
54,000 mi
Engine
55
93,000 mi
Suspension
45
80,000 mi
Power train
41
65,000 mi
Unknown or other
31
68,000 mi
Service brakes
22
112,000 mi
Steering
18
54,000 mi
Air bags
14
60,013 mi
Electronic stability control (ESC)
14
102,302 mi
Exterior lighting: headlights
12
90,000 mi
Structure: body
12
56,000 mi
Vehicle speed control
9
90,000 mi
Visibility/wiper
9
—
Engine and engine cooling
6
4,000 mi
Fuel/propulsion system
6
54,000 mi
Seats
5
52,000 mi
Structure: body: hatchback/liftgate
5
50,000 mi
Seat belts
4
60,013 mi
Wheels
4
67,600 mi
Power train: automatic transmission
3
2,500 mi
Service brakes, hydraulic
3
70,000 mi
Structure
3
32,000 mi
Tires
3
2,500 mi
Engine and engine cooling: engine
2
2,047 mi
Equipment
2
9,000 mi
Latches/locks/linkages
2
5,315 mi
Seat belts: front
2
4,000 mi
Visibility: sun/moon roof assembly
2
—
Air bags: side/window
1
6,923 mi
Back over prevention: rearview system braking
1
—
Electrical system: instrument cluster/panel
1
9,017 mi
Electrical system: 12V/24V/48V battery
1
9,017 mi
Electrical system: instrument panel: fuel gauge
1
—
Electrical system: starter assembly
1
367 mi
Electronic stability control (ESC): control module
1
98,000 mi
Equipment adaptive/mobility
1
40,000 mi
Equipment: mechanical: carrier/rack
1
10,000 mi
Fuel system, gasoline
1
10,000 mi
Parking brake
1
1,500 mi
Power train: automatic transmission: control module: software
1
—
Power train: automatic transmission: internal: gears
1
140,000 mi
Power train: driveline
1
20,000 mi
Power train: driveline: chain/belt
1
140,000 mi
Service brakes, air: antilock: ABS warning light
1
98,000 mi
Steering: hydraulic power assist: hose, piping, and connections
1
83,695 mi
Structure: body: door
1
9,000 mi
Structure: body: hatchback/liftgate: support device/strut
1
43,000 mi
Structure: body: roof and pillars
1
—
Structure: frame and members
1
250 mi
Suspension: front: stabilizer bar
1
70,000 mi
Suspension: front: wheel bearing
1
—
Suspension: rear
1
107,000 mi
Visibility
1
145,000 mi
Visibility: defroster/defogger/hvac system
1
55,000 mi
Visibility: power window devices and controls
1
—
Wheels: hub
1
65,000 mi
Wheels: hubcap/cover
1
65,000 mi
The 2009 model has 21 times as many complaints as this one. The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.