General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Safety risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Safety risk
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Safety risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Exterior lighting
217
75,000 mi
Service brakes
44
76,000 mi
Suspension
41
90,000 mi
Electrical system
33
60,000 mi
Unknown or other
30
68,222 mi
Exterior lighting: headlights
19
76,000 mi
Air bags
18
30,000 mi
Steering
17
58,000 mi
Engine
15
31,850 mi
Vehicle speed control
14
17,792 mi
Structure: body
12
60,000 mi
Visibility/wiper
12
60,000 mi
Power train
9
53,174 mi
Electronic stability control (ESC)
8
90,000 mi
Seat belts
6
54,000 mi
Structure
6
110,000 mi
Wheels
6
90,571 mi
Seats
5
74,600 mi
Fuel/propulsion system
3
15,000 mi
Service brakes, hydraulic
2
100,000 mi
Service brakes, hydraulic: foundation components: master cylinder
2
110,000 mi
Tires
2
84,000 mi
Back over prevention: camera system
1
50,000 mi
Back over prevention: warnings: external/pedestrian alert
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
21,000 mi
Power train: driveline: differential unit
1
123,000 mi
Steering: hydraulic power assist system
1
500 mi
Structure: body: door
1
15,021 mi
Structure: body: hatchback/liftgate
1
2,500 mi
Suspension: rear: axle: non-powered axle assembly
1
—
Wheels: lugs/nuts/bolts/studs
1
—
The 2011 model has roughly the same number of complaints as this one. The 2013 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.