Model year record

2017 Audi Q7

7 recall campaigns on file for this model year. 512 owner complaints on file.

Recalls

Recall campaignNHTSA 20V149000

Steering

Component
Steering
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
229
Reported to NHTSA
2020-03-16
Owners notified
2020-03-31

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Safety risk

A sudden loss of loss of steering control may increase the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Recall campaignNHTSA 19V035000

Fuel system, gasoline: fuel injection system: fuel rail

Component
Fuel system, gasoline: fuel injection system: fuel rail
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
74,881
Reported to NHTSA
2019-01-16
Owners notified
2019-02-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Safety risk

A fuel leak in the presence of an ignition source can increase risk of a fire.

Manufacturer remedy

Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Recall campaignNHTSA 16V955000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
5,947
Reported to NHTSA
2016-12-29
Owners notified
2017-02-28

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Safety risk

In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Manufacturer remedy

Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Recall campaignNHTSA 16V648000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
8
Reported to NHTSA
2016-09-08
Owners notified
2016-11-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

Safety risk

With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

Manufacturer remedy

Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

Recall campaignNHTSA 16V641000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
19,205
Reported to NHTSA
2016-09-06
Owners notified
2016-11-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Safety risk

If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Manufacturer remedy

Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

Recall campaignNHTSA 16V642000

Exterior lighting

Component
Exterior lighting
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
79,895
Reported to NHTSA
2016-09-06
Owners notified
2016-11-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Manufacturer remedy

Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

Recall campaignNHTSA 16V519000

Air bags: frontal: sensor/control module-inactive

Component
Air bags: frontal: sensor/control module-inactive
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
14,535
Reported to NHTSA
2016-07-08
Owners notified
2016-09-06

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

Air bags that deploy with excessive force may increase the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting17667,000 mi
Engine7857,000 mi
Electrical system6464,000 mi
Suspension406,700 mi
Unknown or other3316,800 mi
Fuel/propulsion system225,000 mi
Steering2232,300 mi
Power train15120,000 mi
Service brakes96,700 mi
Structure: body77,150 mi
Wheels714,000 mi
Air bags640,000 mi
Visibility/wiper54,000 mi
Electronic stability control (ESC)317,500 mi
Forward collision avoidance: warnings3
Seat belts3100 mi
Back over prevention: warnings2
Firerelated2
Forward collision avoidance: adaptive cruise control2
Fuel system, gasoline2100,000 mi
Latches/locks/linkages: doors: latch270,000 mi
Vehicle speed control217,017 mi
Engine and engine cooling: cooling system1
Exterior lighting: turn signal: bulbs181,000 mi
Lane departure: blind spot detection1100 mi
Power train: driveline: differential unit175,000 mi
Seat belts: front: retractor185,000 mi
Seats1100,000 mi
Visibility1100 mi

The 2016 model has 256 times as many complaints as this one. The 2018 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.