Model year record

2018 Audi Q7

3 recall campaigns on file for this model year. 229 owner complaints on file.

Recalls

Recall campaignNHTSA 20V658000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
94,144
Reported to NHTSA
2020-10-27
Owners notified
2020-11-17

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Safety risk

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Manufacturer remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Recall campaignNHTSA 20V149000

Steering

Component
Steering
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
229
Reported to NHTSA
2020-03-16
Owners notified
2020-03-31

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Safety risk

A sudden loss of loss of steering control may increase the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Recall campaignNHTSA 19V035000

Fuel system, gasoline: fuel injection system: fuel rail

Component
Fuel system, gasoline: fuel injection system: fuel rail
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
74,881
Reported to NHTSA
2019-01-16
Owners notified
2019-02-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Safety risk

A fuel leak in the presence of an ignition source can increase risk of a fire.

Manufacturer remedy

Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine5714,000 mi
Exterior lighting31
Electrical system205,000 mi
Suspension20
Unknown or other2011,000 mi
Service brakes1315,000 mi
Power train95,000 mi
Fuel/propulsion system815,800 mi
Steering83,000 mi
Wheels69,700 mi
Seat belts423,500 mi
Forward collision avoidance: automatic emergency braking3
Exterior lighting: turn signal284,901 mi
Forward collision avoidance: adaptive cruise control2
Forward collision avoidance: warnings2
Fuel system, gasoline293,000 mi
Seats2
Structure: body2
Tires2
Vehicle speed control22,600 mi
Visibility/wiper2
Air bags165,000 mi
Back over prevention: warnings1
Electrical system: instrument panel: fuel gauge: fuel level float/sensor/sending unit1
Electronic stability control (ESC)112,000 mi
Engine and engine cooling: cooling system1
Exterior lighting: headlights1
Forward collision avoidance: dynamic brake support/brake assist1
Lane departure: assist1
Parking brake1
Parking brake: electrical1
Structure: body: hatchback/liftgate1
Tires: tread/belt1

The 2017 model has about half as many complaints as this one. The 2019 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.