Model year record

2018 Audi Q7

3 recall campaigns on file for this model year. 182 owner complaints on file.

Audi Q7, 2017–2026 generation
Pictured: the 2017–2026 generation. RL GNZLZ from Chile, CC BY-SA 2.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 20V658000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
94,144
Reported to NHTSA
2020-10-27
Owners notified
2020-11-17

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Safety risk

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Manufacturer remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Recall campaignNHTSA 20V149000

Steering

Component
Steering
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
229
Reported to NHTSA
2020-03-16
Owners notified
2020-03-31

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Safety risk

A sudden loss of loss of steering control may increase the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Recall campaignNHTSA 19V035000

Fuel system, gasoline: fuel injection system: fuel rail

Component
Fuel system, gasoline: fuel injection system: fuel rail
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
74,881
Reported to NHTSA
2019-01-16
Owners notified
2019-02-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Safety risk

A fuel leak in the presence of an ignition source can increase risk of a fire.

Manufacturer remedy

Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine3914,000 mi
Exterior lighting21—
Unknown or other1911,000 mi
Suspension17—
Electrical system155,000 mi
Service brakes1215,000 mi
Power train75,000 mi
Steering73,000 mi
Fuel/propulsion system615,800 mi
Wheels69,700 mi
Seat belts423,500 mi
Forward collision avoidance: adaptive cruise control2—
Forward collision avoidance: automatic emergency braking2—
Forward collision avoidance: warnings2—
Structure: body2—
Tires2—
Vehicle speed control22,600 mi
Visibility/wiper2—
Air bags165,000 mi
Back over prevention: warnings1—
Electrical system: instrument panel: fuel gauge: fuel level float/sensor/sending unit1—
Electronic stability control (ESC)112,000 mi
Engine and engine cooling: cooling system1—
Exterior lighting: headlights1—
Exterior lighting: turn signal184,901 mi
Forward collision avoidance: dynamic brake support/brake assist1—
Fuel system, gasoline193,000 mi
Lane departure: assist1—
Parking brake1—
Parking brake: electrical1—
Seats1—
Structure: body: hatchback/liftgate1—
Tires: tread/belt1—

The 2017 model has about half as many complaints as this one. The 2019 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Audi Q7 model years

All Audi Q7 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.