Model year record

2020 Audi Q7

5 recall campaigns on file for this model year. 45 owner complaints on file.

Recalls

Recall campaignNHTSA 25V900000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
356,894
Reported to NHTSA
2025-12-19
Owners notified
2026-01-14

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Recall campaignNHTSA 23V212000

Forward collision avoidance: sensing system: camera

Component
Forward collision avoidance: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
19
Reported to NHTSA
2023-03-29
Owners notified
2023-05-10

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Safety risk

An overheated heating element can increase the risk of a fire.

Manufacturer remedy

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Recall campaignNHTSA 22V516000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
49,443
Reported to NHTSA
2022-07-20
Owners notified
2022-12-22

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Safety risk

Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Recall campaignNHTSA 21V078000

Air bags: air bag/restraint control module: software

Component
Air bags: air bag/restraint control module: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
26,967
Reported to NHTSA
2021-02-17
Owners notified
2021-03-05

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Manufacturer remedy

Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Recall campaignNHTSA 20V658000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
94,144
Reported to NHTSA
2020-10-27
Owners notified
2020-11-17

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Safety risk

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Manufacturer remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine13
Electrical system1115,700 mi
Power train46,200 mi
Unknown or other4
Engine and engine cooling270,000 mi
Fuel/propulsion system2
Service brakes215,700 mi
Service brakes, hydraulic273,000 mi
Electrical system: alternator/generator/regulator170,000 mi
Forward collision avoidance: adaptive cruise control13,000 mi
Forward collision avoidance: automatic emergency braking13,000 mi
Forward collision avoidance: warnings1
Fuel system, gasoline1

The 2019 model has about half as many complaints as this one. The 2021 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.