Known Recalls

Model year record

2011 Chevrolet Cruze

7 recall campaigns on file for this model year. 1,141 owner complaints on file.

Recalls

Recall campaignNHTSA 16V502000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
8,367
Reported to NHTSA
2016-07-05
Owners notified
2016-10-14

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Safety risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Recall campaignNHTSA 13V360000

Service brakes, hydraulic: power assist

Component
Service brakes, hydraulic: power assist
Manufacturer
General Motors LLC
Vehicles affected
292,879
Reported to NHTSA
2013-08-15
Owners notified
2013-10-07

Defect description

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Safety risk

A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Manufacturer remedy

General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

Recall campaignNHTSA 12V289000

Fuel system, gasoline: storage: tank assembly: mounting

Component
Fuel system, gasoline: storage: tank assembly: mounting
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
53,239
Reported to NHTSA
2012-06-22
Owners notified
2012-07-09

Defect description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Safety risk

THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Manufacturer remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Recall campaignNHTSA 12V288000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
413,148
Reported to NHTSA
2012-06-22
Owners notified
2012-07-10

Defect description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Safety risk

EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Manufacturer remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Recall campaignNHTSA 11V270000

Steering: gear box: shaft sector

Component
Steering: gear box: shaft sector
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
128,911
Reported to NHTSA
2011-05-06
Owners notified
2011-05-23

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

Safety risk

THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

Recall campaignNHTSA 11V273000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
100,308
Reported to NHTSA
2011-05-06
Owners notified
2011-05-17

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

Safety risk

THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Manufacturer remedy

DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

Recall campaignNHTSA 11V221000

Steering: column

Component
Steering: column
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
2,100
Reported to NHTSA
2011-04-06
Owners notified
2011-04-07

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Safety risk

SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine26767,000 mi
Power train17866,000 mi
Electrical system9460,000 mi
Unknown or other7662,000 mi
Electronic stability control (ESC)7580,000 mi
Vehicle speed control7051,100 mi
Service brakes6146,700 mi
Steering4955,000 mi
Air bags3939,953 mi
Fuel/propulsion system3759,000 mi
Engine and engine cooling3423,320 mi
Visibility/wiper2189,250 mi
Power train: automatic transmission164,000 mi
Service brakes, hydraulic1120,033 mi
Structure: body953,000 mi
Seats820,000 mi
Exterior lighting748,000 mi
Equipment6134 mi
Seat belts643,000 mi
Equipment adaptive/mobility528,686 mi
Tires511,100 mi
Wheels559,663 mi
Fuel system, gasoline411,000 mi
Traction control system483,000 mi
Electrical system: instrument cluster/panel32,000 mi
Power train: manual transmission3200 mi
Structure336,500 mi
Structure: body: door351,500 mi
Suspension355,430 mi
Visibility: defroster/defogger/hvac system38,000 mi
Electrical system: body control module/BCM2130,000 mi
Electrical system: instrument panel: speedometer/odometer2300,000 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)254,000 mi
Service brakes, hydraulic: pedals and linkages250 mi
Visibility: rearview mirrors/devices: exterior264 mi
Air bags: frontal: sensor/control module1—
Air bags: side/window19,600 mi
Child seat135,000 mi
Electrical system: 12V/24V/48V battery1—
Electrical system: ignition157,000 mi
Electrical system: ignition: switch13,000 mi
Engine and engine cooling: engine1—
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)173,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe162,600 mi
Equipment: electrical: navigational system(global positioning system)19,800 mi
Equipment: mechanical: accessory scissor/screw/bottle jack/lift111,100 mi
Equipment: recreational vehicle/trailer: LPG systems: water heater11,000 mi
Fuel system, gasoline: fuel injection system137,000 mi
Fuel system, gasoline: fuel injection system: injectors112,528 mi
Fuel system, gasoline: storage: tank assembly: mounting1—
Latches/locks/linkages: trunk lid: lock165,000 mi
Power train: clutch assembly150,000 mi
Service brakes, hydraulic: foundation components: disc: rotor112,000 mi
Service brakes, hydraulic: power assist: vacuum156,000 mi
Tires: pressure monitoring and regulating systems125,000 mi
Tires: temporary/emergency spare tire15 mi
Vehicle speed control: accelerator pedal116,000 mi
Visibility116,000 mi
Visibility: defroster/defogger/hvac system: heater core112,000 mi
Visibility: power window devices and controls1—
Visibility: rear window wiper/washer125 mi

The 2010 model has 571 times as many complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.