Model year record

2017 Chevrolet Cruze

2 recall campaigns on file for this model year. 332 owner complaints on file.

Recalls

Recall campaignNHTSA 18V304000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
General Motors LLC
Vehicles affected
111,966
Reported to NHTSA
2018-05-10
Owners notified
2018-06-07

Defect description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Safety risk

A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Recall campaignNHTSA 17V057000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
General Motors LLC
Vehicles affected
17,197
Reported to NHTSA
2017-01-26
Owners notified
2017-02-28

Defect description

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Safety risk

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Manufacturer remedy

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine8430,000 mi
Power train4129,500 mi
Electrical system3527,000 mi
Unknown or other3526,000 mi
Fuel/propulsion system1916,000 mi
Service brakes1844,848 mi
Structure: body1536,829 mi
Exterior lighting102,000 mi
Vehicle speed control1027,500 mi
Air bags917,237 mi
Seats770 mi
Steering743,000 mi
Electronic stability control (ESC)627,500 mi
Visibility/wiper512,700 mi
Suspension42,220 mi
Wheels46,878 mi
Structure390,000 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger2123,370 mi
Seat belts2
Electrical system: ignition: switch14,000 mi
Electronic stability control (ESC): control module190,761 mi
Engine and engine cooling14,378 mi
Engine and engine cooling: engine: engine control module (ECU/ECM): software162,000 mi
Exterior lighting: back up lights115,000 mi
Exterior lighting: brake lights159,238 mi
Forward collision avoidance: automatic emergency braking1
Latches/locks/linkages: hood: latch112,500 mi
Power train: clutch assembly180,000 mi
Service brakes, air: antilock: ABS warning light1138,000 mi
Structure: body: bumpers188,000 mi
Tires1
Tires: pressure monitoring and regulating systems1
Vehicle speed control: accelerator pedal1100,000 mi
Vehicle speed control: throttle1
Visibility160,000 mi

The 2016 model has roughly the same number of complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.