Model year record

2016 Chevrolet Cruze

4 recall campaigns on file for this model year. 411 owner complaints on file.

Recalls

Recall campaignNHTSA 18V304000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
General Motors LLC
Vehicles affected
111,966
Reported to NHTSA
2018-05-10
Owners notified
2018-06-07

Defect description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Safety risk

A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Recall campaignNHTSA 17V057000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
General Motors LLC
Vehicles affected
17,197
Reported to NHTSA
2017-01-26
Owners notified
2017-02-28

Defect description

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Safety risk

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Manufacturer remedy

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Recall campaignNHTSA 16V502000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
8,367
Reported to NHTSA
2016-07-05
Owners notified
2016-10-14

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Safety risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Recall campaignNHTSA 16V498000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
General Motors LLC
Vehicles affected
32,913
Reported to NHTSA
2016-07-01
Owners notified
2016-08-11

Defect description

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety risk

Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Manufacturer remedy

GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine10666,050 mi
Electrical system5945,000 mi
Unknown or other4753,000 mi
Fuel/propulsion system3845,000 mi
Power train2942,000 mi
Air bags2171,000 mi
Service brakes2037,200 mi
Steering1957,000 mi
Electronic stability control (ESC)1660,000 mi
Vehicle speed control106,500 mi
Structure: body752,000 mi
Exterior lighting655,000 mi
Engine and engine cooling569,000 mi
Wheels522,000 mi
Seats48,000 mi
Seat belts331,000 mi
Fuel system, gasoline233,000 mi
Back over prevention: camera system12,100 mi
Engine and engine cooling: cooling system: pump1
Engine and engine cooling: engine: crank/camshaft position sensor1108,000 mi
Equipment1
Forward collision avoidance: adaptive cruise control1
Fuel system, other: storage: tank assembly: pressure relief devices1
Lane departure: blind spot detection1
Power train: automatic transmission: control module (TCM/PCM/TECM)192,000 mi
Power train: automatic transmission: internal: clutches/bands1
Service brakes, hydraulic1108,000 mi
Suspension12,664 mi
Tires189,000 mi
Visibility183,000 mi
Visibility/wiper1

The 2015 model has roughly the same number of complaints as this one. The 2017 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.