Model year record

2015 Chevrolet Cruze

4 recall campaigns on file for this model year. 397 owner complaints on file.

Recalls

Recall campaignNHTSA 16V502000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
8,367
Reported to NHTSA
2016-07-05
Owners notified
2016-10-14

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Safety risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Recall campaignNHTSA 15V876000

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
General Motors LLC
Vehicles affected
15
Reported to NHTSA
2015-12-23
Owners notified
2016-01-27

Defect description

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Safety risk

An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

Recall campaignNHTSA 15V442000

Steering

Component
Steering
Manufacturer
General Motors LLC
Vehicles affected
10
Reported to NHTSA
2015-07-10
Owners notified
2015-07-28

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Safety risk

Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

Recall campaignNHTSA 15V113000

Parking brake

Component
Parking brake
Manufacturer
General Motors LLC
Vehicles affected
1,733
Reported to NHTSA
2015-02-27
Owners notified
2015-03-24

Defect description

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Safety risk

If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine10163,000 mi
Electrical system5050,000 mi
Unknown or other4843,056 mi
Power train3759,213 mi
Electronic stability control (ESC)3160,000 mi
Fuel/propulsion system2659,213 mi
Steering2435,048 mi
Air bags1955,774 mi
Service brakes1710,000 mi
Vehicle speed control825,350 mi
Visibility/wiper759,660 mi
Engine and engine cooling490,000 mi
Seat belts454 mi
Structure: body434,000 mi
Exterior lighting255,000 mi
Vehicle speed control: accelerator pedal2300 mi
Visibility: power window devices and controls242,000 mi
Wheels214,000 mi
Air bags: side/window128,000 mi
Electrical system: 12V/24V/48V battery: cables1107,392 mi
Engine and engine cooling: cooling system1
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Forward collision avoidance: warnings1
Service brakes, hydraulic: pedals and linkages12,100 mi
Service brakes, hydraulic: power assist139,000 mi
Suspension1111,120 mi
Visibility: sun/moon roof assembly155,000 mi

The 2014 model has about a third as many complaints as this one. The 2016 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.