Known Recalls

Model year record

1997 Chevrolet Venture

6 recall campaigns on file for this model year. 612 owner complaints on file.

Recalls

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
717,302
Reported to NHTSA
2004-12-22
Owners notified
2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 02V286000

Steering: rack and pinion

Component
Steering: rack and pinion
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,159,156
Reported to NHTSA
2002-11-04
Owners notified
2003-01-24

Defect description

CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Safety risk

IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Recall campaignNHTSA 01V264000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
248,737
Reported to NHTSA
2001-08-21
Owners notified
2001-10-22

Defect description

VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.

Safety risk

IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.

Manufacturer remedy

DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Recall campaignNHTSA 01V067000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
477,011
Reported to NHTSA
2001-03-08
Owners notified
2001-04-18

Defect description

VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.

Safety risk

AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.

Manufacturer remedy

DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Recall campaignNHTSA 98V145000

Seats: front assembly: recliner

Component
Seats: front assembly: recliner
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
125,990
Reported to NHTSA
1998-06-26
Owners notified
1998-08-18

Defect description

VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH BUCKET SEATS OR A SPLIT BENCH SEAT IN THE SECOND (MIDDLE) OR THIRD (BACK) ROW. THE SEAT LATCH MECHANISMS ON BUCKET SEATS AND ON THE 40% PORTION OF THE SPLIT BENCH SEAT IN THE SECOND AND THIRD ROWS DO NOT HAVE PROTECTIVE COVERS.

Safety risk

WHEN ACTIVATING THE RELEASE MECHANISM TO ROLL A BUCKET SEAT FORWARD, A CUSTOMER'S FINGER(S) COULD BE SEVERELY INJURED OR SEVERED IN THEY ARE NOT KEPT CLEAR OF THE MECHANISM.

Manufacturer remedy

DEALERS WILL INSTALL PROTECTIVE COVERS ON THE OUTBOARD LATCH MECHANISMS ON ALL LEFT AND RIGHT HAND REAR BUCKET SEATS IN THE SECOND AND THIRD ROW, AND TO BOTH INBOARD AND OUTBOARD LATCH MECHANISMS ON THE CENTER REAR BUCKET SEAT AND THE 40% PORTION OF THE SPLIT BENCH SEAT.

Recall campaignNHTSA 98V072000

Visibility: windshield wiper/washer: linkages

Component
Visibility: windshield wiper/washer: linkages
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
55,154
Reported to NHTSA
1998-04-07
Owners notified
1998-04-24

Defect description

VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.

Safety risk

BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.

Manufacturer remedy

DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting: headlights5154,500 mi
Steering: rack and pinion4291,000 mi
Structure: body: door4174,000 mi
Electrical system: horn30—
Engine and engine cooling2875,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1895,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1774,338 mi
Power train: automatic transmission1597,775 mi
Engine and engine cooling: cooling system1475,000 mi
Engine and engine cooling: engine: gasoline1446,956 mi
Engine and engine cooling: engine1371,600 mi
Visibility: windshield wiper/washer12148,000 mi
Latches/locks/linkages: doors: latch1153,000 mi
Electrical system1096,000 mi
Steering1080,000 mi
Unknown or other9—
Air bags: frontal8—
Exterior lighting899,998 mi
Steering: steering wheel/handle bar8—
Steering: hydraulic power assist system8—
Tires8158,180 mi
Vehicle speed control890,000 mi
Visibility: power window devices and controls853,000 mi
Fuel system, gasoline: storage: tank assembly7—
Seat belts7—
Air bags696,000 mi
Power train6—
Seats6—
Seats: front assembly: recliner6—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings6—
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings6—
Suspension: front6120,000 mi
Exterior lighting: headlights: concealment devices555,000 mi
Seat belts: front: buckle assembly5—
Seat belts: rear/other5—
Tires: tread/belt579,000 mi
Electrical system: wiring: front underhood4—
Equipment: appliance: air conditioner429,904 mi
Fuel system, gasoline: delivery: fuel pump4—
Fuel system, gasoline: fuel injection system4—
Service brakes, hydraulic475,000 mi
Steering: rack and pinion: rack4—
Electrical system: wiring: rear compartment/trunk360,000 mi
Equipment340,000 mi
Fuel system, gasoline: carburetor system3—
Service brakes, hydraulic: foundation components3—
Service brakes, hydraulic: foundation components: disc3—
Steering: column locking: anti-theft device3—
Visibility: windshield3—
Electrical system: ignition2140,000 mi
Electrical system: wiring: interior/under dash262,000 mi
Engine and engine cooling: cooling system: radiator assembly240,000 mi
Engine and engine cooling: exhaust system2—
Equipment: mechanical: carrier/rack2—
Exterior lighting: brake lights260,000 mi
Fuel system, gasoline: fuel injection system: injectors290,000 mi
Interior lighting2—
Power train: automatic transmission: park/neutral start interlock switch2—
Seat belts: integrated child seat2—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light257,500 mi
Service brakes, hydraulic: pedals and linkages2—
Steering: hydraulic power assist: pump2—
Structure2—
Suspension2—
Suspension: rear: shock absorber2—
Vehicle speed control: accelerator pedal2—
Visibility: defroster/defogger/hvac system2—
Visibility: glass, side/rear2—
Visibility: rearview mirrors/devices: exterior2—
Visibility: windshield wiper/washer: motor2—
Air bags: frontal: sensor/control module1—
Air bags: side/window1—
Child seat: harness retainer/chest clip1—
Electrical system: 12V/24V/48V battery1—
Electrical system: 12V/24V/48V battery: cables1—
Electrical system: wiring1—
Electronic stability control: automatic (ASC)1—
Engine1—
Engine and engine cooling: engine: gasoline: belts and associated pulleys1—
Engine and engine cooling: exhaust system: emission control1—
Engine and engine cooling: exhaust system: emission control: catalytic convertor1—
Equipment: electrical1—
Equipment: electrical: radio/tape deck/CD etc.1—
Exterior lighting: hazard flashing warning lights140,000 mi
Exterior lighting: tail lights140,000 mi
Exterior lighting: turn signal1—
Exterior lighting: turn signal: flasher unit140,000 mi
Exterior lighting: turn signal: switch1—
Fuel system, gasoline1—
Fuel system, gasoline: fuel injection system: fuel rail1—
Fuel system, other: delivery: fuel pump165,000 mi
Fuel system, other: storage: fuel gauge system1—
Latches/locks/linkages: hood: latch1—
Parking brake: conventional1—
Power train: axle assembly1—
Power train: axle assembly: axle shaft1—
Seat belts: front1—
Seat belts: front: anchorage1—
Seat belts: front: retractor1—
Seat belts: front: warning light/devices1—
Seat belts: front: webbing1—
Seats: front assembly: power adjust1—
Service brakes, air: antilock: ABS warning light140,000 mi
Service brakes, hydraulic: fluid1—
Service brakes, hydraulic: foundation components: disc: pads1—
Service brakes, hydraulic: foundation components: disc: rotor1—
Service brakes, hydraulic: foundation components: drum1—
Service brakes, hydraulic: foundation components: master cylinder1—
Service brakes, hydraulic: power assist1—
Steering: gear box (other than rack and pinion)1—
Steering: gear box: shaft sector1—
Steering: linkages1—
Steering: linkages: arm: idler and attachment1—
Steering: linkages: tie rod assembly1—
Structure: body1—
Structure: body: door: hinge and attachments1—
Structure: body: tailgate: hinge and attachments1—
Structure: frame and members1—
Suspension: rear1148,000 mi
Suspension: rear: springs: air suspension system1125,000 mi
Tires: temporary/emergency spare tire1—
Trailer hitches1—
Vehicle speed control: cables165,000 mi
Visibility: rear window wiper/washer174,000 mi
Visibility: rear window wiper/washer: motor179,000 mi
Visibility: windshield wiper/washer: linkages15,832 mi
Wheels1—
Wheels: lugs/nuts/bolts/studs1—

The 1996 model has 204 times as many complaints as this one. The 1998 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.