Model year record

2002 Chevrolet Venture

3 recall campaigns on file for this model year. 284 owner complaints on file.

Recalls

Recall campaignNHTSA 07V349000

Fuel system, gasoline: storage

Component: Fuel system, gasoline: storage
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 20,594
Reported to NHTSA: 2007-08-08
Owners notified: 2007-12-04

Defect description

ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

Safety risk

A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component: Latches/locks/linkages: doors: latch
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 717,302
Reported to NHTSA: 2004-12-22
Owners notified: 2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 02V222000

Air bags: frontal

Component: Air bags: frontal
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 133,221
Reported to NHTSA: 2002-08-09
Owners notified: 2002-08-15

Defect description

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Safety risk

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Manufacturer remedy

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine and engine cooling	20	55,743 mi
Electrical system	14	39,000 mi
Fuel system, gasoline	13	84,000 mi
Fuel/propulsion system	13	133,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	12	14,000 mi
Engine and engine cooling: cooling system	11	55,250 mi
Structure: body: door	11	25,000 mi
Service brakes, hydraulic	10	32,000 mi
Latches/locks/linkages: doors: latch	9	8,000 mi
Engine and engine cooling: engine	8	60,765 mi
Exterior lighting: brake lights	8	17,000 mi
Air bags	7	100,000 mi
Equipment: appliance: air conditioner	7	54,000 mi
Air bags: frontal	6	22,900 mi
Exterior lighting: tail lights	6	29,000 mi
Power train: automatic transmission	6	50,000 mi
Equipment	5	39,000 mi
Air bags: side/window	4	57,000 mi
Seat belts: front: buckle assembly	4	41,000 mi
Visibility: power window devices and controls	4	31,000 mi
Air bags: frontal: sensor/control module	3	48,700 mi
Engine	3	145,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe	3	65,000 mi
Exterior lighting	3	—
Fuel system, gasoline: storage	3	189,000 mi
Fuel system, gasoline: storage: tank assembly	3	42,000 mi
Power train: driveline: differential unit	3	—
Seat belts	3	130,000 mi
Seat belts: integrated child seat	3	40,000 mi
Steering	3	145,000 mi
Steering: linkages: tie rod assembly	3	37,745 mi
Tires	3	35,200 mi
Electrical system: horn	2	12,000 mi
Electrical system: ignition	2	—
Engine and engine cooling: engine: gasoline	2	6,827 mi
Exterior lighting: headlights	2	18,459 mi
Fuel system, gasoline: fuel injection system	2	25,000 mi
Fuel system, other	2	10,548 mi
Fuel system, other: storage: fuel gauge system	2	1,700 mi
Latches/locks/linkages	2	32,000 mi
Seats	2	43,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	2	8,951 mi
Service brakes, hydraulic: foundation components: disc: rotor	2	12,000 mi
Structure	2	195,000 mi
Structure: body: hatchback/liftgate: hinge and attachments	2	—
Structure: frame and members	2	96,669 mi
Suspension	2	59,750 mi
Suspension: front: hub	2	8,951 mi
Suspension: front: wheel bearing	2	30,125 mi
Tires: sidewall	2	23,400 mi
Unknown or other	2	—
Child seat	1	12,000 mi
Electrical system: 12V/24V/48V battery	1	—
Electrical system: ignition: switch	1	12,955 mi
Electrical system: wiring	1	—
Electrical system: wiring: rear compartment/trunk	1	3,800 mi
Engine and engine cooling: exhaust system	1	—
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	1	—
Latches/locks/linkages: hatchback/liftgate: lock	1	12,000 mi
Power train	1	—
Power train: driveline	1	26,000 mi
Seat belts: front: retractor	1	25,000 mi
Seats: front assembly: recliner	1	65,000 mi
Service brakes, air: antilock: ABS warning light	1	8,000 mi
Service brakes, air: antilock: wheel speed sensor	1	—
Service brakes, electric	1	90,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring	1	86,124 mi
Service brakes, hydraulic: foundation components: drum: wheel cylinders	1	49,000 mi
Steering: column	1	123,000 mi
Steering: hydraulic power assist: hose, piping, and connections	1	31,620 mi
Steering: rack and pinion: rack	1	37,745 mi
Structure: body	1	78,306 mi
Structure: body: door: hinge and attachments	1	—
Suspension: front	1	32,000 mi
Suspension: front: control arm	1	45,000 mi
Tires: temporary/emergency spare tire	1	—
Visibility	1	43,000 mi
Visibility: defroster/defogger/hvac system: fan/motor	1	49,500 mi
Visibility: rear window wiper/washer	1	32,000 mi
Visibility: windshield	1	—
Visibility: windshield wiper/washer	1	—
Visibility: windshield wiper/washer: switch/wiring	1	—
Wheels: lugs/nuts/bolts/studs	1	23,510 mi

The 2001 model has roughly the same number of complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.