Known Recalls

Model year record

2003 Chevrolet Venture

5 recall campaigns on file for this model year. 231 owner complaints on file.

Recalls

Recall campaignNHTSA 07V349000

Fuel system, gasoline: storage

Component
Fuel system, gasoline: storage
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
20,594
Reported to NHTSA
2007-08-08
Owners notified
2007-12-04

Defect description

ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

Safety risk

A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
717,302
Reported to NHTSA
2004-12-22
Owners notified
2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 03V250000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,707,825
Reported to NHTSA
2003-07-15
Owners notified
2003-08-20

Defect description

CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.

Safety risk

THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 03V051000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
130
Reported to NHTSA
2003-02-14
Owners notified
2003-03-11

Defect description

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Safety risk

THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

Manufacturer remedy

DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

Recall campaignNHTSA 02V222000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
133,221
Reported to NHTSA
2002-08-09
Owners notified
2002-08-15

Defect description

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Safety risk

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Manufacturer remedy

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting2084,000 mi
Structure: body: door1230,080 mi
Air bags11106,000 mi
Electrical system10100,200 mi
Power train: automatic transmission1065,000 mi
Engine and engine cooling: engine850,000 mi
Fuel/propulsion system899,000 mi
Latches/locks/linkages: doors: latch817,000 mi
Service brakes, hydraulic860,667 mi
Engine and engine cooling763,500 mi
Fuel system, gasoline: storage: tank assembly650,000 mi
Engine590,300 mi
Exterior lighting: headlights537,000 mi
Air bags: side/window43,000 mi
Fuel system, gasoline485,000 mi
Seat belts: integrated child seat456 mi
Structure: body485,000 mi
Structure: body: door: hinge and attachments424,000 mi
Vehicle speed control4106,600 mi
Electrical system: wiring333,484 mi
Engine and engine cooling: cooling system3126,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe360,000 mi
Latches/locks/linkages3—
Power train3112,457 mi
Power train: automatic transmission: gear position indication (PRNDL)340,356 mi
Seat belts3123,000 mi
Service brakes, hydraulic: foundation components: drum: shoes/linings3739 mi
Structure333,484 mi
Suspension: rear: shock absorber315,000 mi
Tires32,500 mi
Visibility: windshield333,484 mi
Electrical system: horn26,712 mi
Electrical system: wiring: interior/under dash227,335 mi
Exterior lighting: brake lights241,500 mi
Exterior lighting: headlights: concealment devices256,000 mi
Service brakes, hydraulic: fluid2739 mi
Suspension: front: hub233,332 mi
Unknown or other2—
Visibility: windshield wiper/washer266,500 mi
Air bags: frontal1103,000 mi
Air bags: frontal: sensor/control module18,894 mi
Child seat1—
Engine and engine cooling: exhaust system160,667 mi
Engine and engine cooling: exhaust system: emission control133,484 mi
Equipment: electrical1—
Exterior lighting: brake lights: switch183,900 mi
Exterior lighting: turn signal1100,000 mi
Exterior lighting: turn signal: switch175,000 mi
Fuel system, gasoline: delivery144,800 mi
Fuel system, gasoline: delivery: fuel pump1—
Fuel system, gasoline: storage1—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1120,000 mi
Fuel system, other: storage: fuel gauge system1—
Power train: driveline1—
Seat belts: front: buckle assembly1—
Seat belts: front: retractor18,894 mi
Seat belts: rear/other1—
Seats160,667 mi
Seats: mid/rear assembly130,000 mi
Service brakes1161,000 mi
Steering1500 mi
Steering: linkages: tie rod assembly1—
Steering: rack and pinion1—
Structure: body: hood: hinge and attachments1—
Structure: body: roof and pillars189,000 mi
Structure: frame and members1100,000 mi
Structure: frame and members: underbody shields1110,800 mi
Suspension133,484 mi
Suspension: front: wheel bearing156,000 mi
Suspension: rear: springs: air suspension system19,254 mi
Tires: sidewall128,000 mi
Tires: tread/belt1—
Visibility/wiper148,000 mi
Visibility: power window devices and controls1—
Visibility: windshield wiper/washer: motor15,862 mi
Wheels1169,743 mi

The 2002 model has roughly the same number of complaints as this one. The 2004 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.