Model year record

2004 Chevrolet Venture

3 recall campaigns on file for this model year. 146 owner complaints on file.

Recalls

Recall campaignNHTSA 07V349000

Fuel system, gasoline: storage

Component
Fuel system, gasoline: storage
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
20,594
Reported to NHTSA
2007-08-08
Owners notified
2007-12-04

Defect description

ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

Safety risk

A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
717,302
Reported to NHTSA
2004-12-22
Owners notified
2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 04V177000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
31,301
Reported to NHTSA
2004-04-08
Owners notified
2004-07-23

Defect description

CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system2880,000 mi
Structure: body: door1452 mi
Latches/locks/linkages: doors: latch1113,000 mi
Electrical system: instrument cluster/panel780,000 mi
Fuel/propulsion system7111,864 mi
Engine and engine cooling65,000 mi
Exterior lighting568,000 mi
Fuel system, gasoline571,390 mi
Air bags3123,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip333,000 mi
Structure: body399,000 mi
Tires36,026 mi
Vehicle speed control354,000 mi
Visibility380,000 mi
Engine235,000 mi
Engine and engine cooling: cooling system275,000 mi
Exterior lighting: brake lights223,000 mi
Fuel system, other275,000 mi
Power train270,000 mi
Service brakes2135,000 mi
Service brakes, hydraulic227,000 mi
Structure230,000 mi
Structure: body: door: hinge and attachments243,000 mi
Suspension: rear248,934 mi
Air bags: frontal145,000 mi
Air bags: side/window1
Child seat: base119,800 mi
Electrical system: ignition: module165,350 mi
Electrical system: ignition: switch135,000 mi
Electrical system: wiring: fuses and circuit breakers149,500 mi
Electronic stability control (ESC)1120,011 mi
Engine and engine cooling: engine1112,888 mi
Equipment: appliance: air conditioner1
Exterior lighting: headlights132,000 mi
Exterior lighting: headlights: concealment devices163,000 mi
Exterior lighting: tail lights123,000 mi
Fuel system, other: storage: tank assembly: pressure relief devices179,000 mi
Latches/locks/linkages: trunk lid: lock181,817 mi
Seat belts: rear/other: buckle assembly120,000 mi
Seat belts: integrated child seat177,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings118,012 mi
Service brakes, hydraulic: foundation components: master cylinder118,012 mi
Steering1114,530 mi
Suspension: rear: springs119,000 mi
Unknown or other1
Visibility: glass, side/rear130,000 mi
Visibility: power window devices and controls1135,000 mi
Visibility: windshield158,000 mi
Visibility: windshield wiper/washer1

The 2003 model has about half as many complaints as this one. The 2005 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.