Known Recalls

Model year record

2004 Chrysler Pacifica

2 recall campaigns on file for this model year. 1,332 owner complaints on file.

Recalls

Recall campaignNHTSA 04V113000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
34,561
Reported to NHTSA
2004-03-04
Owners notified
2004-03-15

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Safety risk

THIS COULD CAUSE A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V471000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
9,579
Reported to NHTSA
2003-11-10
Owners notified
2003-12-15

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Safety risk

UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine141120,000 mi
Structure: body129124,000 mi
Suspension114112,281 mi
Electrical system8789,000 mi
Structure: frame and members8087,000 mi
Engine and engine cooling7889,000 mi
Structure: frame and members: underbody shields58106,793 mi
Structure56105,000 mi
Power train49113,813 mi
Fuel/propulsion system41142,000 mi
Unknown or other41126,899 mi
Steering3595,000 mi
Engine and engine cooling: engine3455,000 mi
Vehicle speed control3186,806 mi
Fuel system, gasoline2478,000 mi
Power train: automatic transmission2116,500 mi
Air bags1586,000 mi
Steering: linkages: tie rod assembly1452,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1240,000 mi
Exterior lighting1192,000 mi
Tires: pressure monitoring and regulating systems1158,819 mi
Seats1082,000 mi
Electrical system: ignition934,000 mi
Power train: axle assembly917,334 mi
Seats: front assembly: power adjust829,000 mi
Wheels868,000 mi
Air bags: frontal731,000 mi
Exterior lighting: headlights733,500 mi
Fuel system, other746,067 mi
Electronic stability control (ESC)6110,000 mi
Fuel system, gasoline: delivery: fuel pump643,000 mi
Fuel system, gasoline: storage: tank assembly635,000 mi
Seats: front assembly: recliner6980 mi
Service brakes6110,000 mi
Visibility670,000 mi
Visibility: defroster/defogger/hvac system635,000 mi
Air bags: side/window547,000 mi
Equipment: appliance: air conditioner548,200 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings510,000 mi
Suspension: front548,000 mi
Tires555,000 mi
Visibility: sun/moon roof assembly5900 mi
Electrical system: 12V/24V/48V battery416,500 mi
Equipment434,000 mi
Equipment adaptive/mobility491,000 mi
Service brakes, hydraulic: foundation components: disc: rotor431,185 mi
Visibility: rearview mirrors/devices: exterior412,000 mi
Visibility/wiper3150,000 mi
Visibility: defroster/defogger/hvac system: fan/motor36,000 mi
Visibility: power window devices and controls334,000 mi
Child seat2—
Electrical system: instrument cluster/panel268,729 mi
Electrical system: 12V/24V/48V battery: cables2152,000 mi
Electrical system: ignition: switch263,230 mi
Electrical system: wiring: interior/under dash23,596 mi
Engine and engine cooling: engine: gasoline264,000 mi
Engine and engine cooling: exhaust system: emission control248,200 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)2—
Fuel system, other: storage: fuel gauge system214,616 mi
Latches/locks/linkages: doors: latch2—
Latches/locks/linkages: hatchback/liftgate: lock2122 mi
Power train: automatic transmission: lever and linkage: floor shift22,682 mi
Power train: axle hubs2—
Seat belts2—
Seat belts: rear/other26,000 mi
Seats: front assembly: seat heater/cooler26,000 mi
Service brakes, hydraulic246,200 mi
Steering: hydraulic power assist system21 mi
Structure: body: bumpers2—
Structure: body: door2320 mi
Visibility: windshield22,200 mi
Visibility: windshield wiper/washer22,200 mi
Electrical system: horn1210,000 mi
Electrical system: starter assembly13,000 mi
Electrical system: wiring: rear compartment/trunk136,000 mi
Electrical system: wiring: fuses and circuit breakers13,596 mi
Engine and engine cooling: cooling system: fan1—
Equipment: electrical: radio/tape deck/CD etc.158,786 mi
Equipment: recreational vehicle/trailer: LPG systems: tank valve/gauge180,745 mi
Exterior lighting: tail lights1—
Fuel system, gasoline: delivery12,682 mi
Fuel system, gasoline: fuel injection system1—
Fuel system, other: storage: tank assembly1—
Latches/locks/linkages162,000 mi
Parking brake142 mi
Power train: automatic transmission: lever and linkage: column shift1—
Power train: axle assembly: axle shaft1—
Power train: axle assembly: axle shaft: seal110,000 mi
Power train: driveline: constant velocity joint1—
Power train: driveline: differential unit172,000 mi
Power train: manual transmission1500 mi
Power train: transfer case (4-wheel drive)1—
Seats: mid/rear assembly12,682 mi
Service brakes, electric178,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip11,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module182,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring1—
Service brakes, hydraulic: foundation components: disc121,500 mi
Structure: body: hatchback/liftgate: support device/strut136,000 mi
Suspension: front: control arm1—
Suspension: front: control arm: lower arm12,682 mi
Suspension: front: control arm: upper ball joint167,900 mi
Suspension: front: macpherson strut1—
Suspension: front: stabilizer bar1—
Suspension: front: wheel bearing1—
Suspension: rear: axle: spindle147,000 mi
Tires: tread/belt115,380 mi
Vehicle speed control: accelerator pedal185,000 mi
Vehicle speed control: cruise control1—
Visibility: glass, side/rear1—
Visibility: rearview mirrors/devices1—
Wheels: hub1400 mi

The 2003 model has 1332 times as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.