Model year record

2017 Chrysler Pacifica

11 recall campaigns on file for this model year. 2,755 owner complaints on file.

Recalls

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component: Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer: Rollx Vans
Vehicles affected: 86
Reported to NHTSA: 2025-12-17
Owners notified: 2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall campaignNHTSA 23V010000

Hybrid propulsion system: inverter

Component: Hybrid propulsion system: inverter
Manufacturer: Chrysler (FCA US, LLC)
Vehicles affected: 67,117
Reported to NHTSA: 2023-01-17
Owners notified: 2023-02-23

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Safety risk

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Recall campaignNHTSA 19V348000

Electrical system: 12V/24V/48V battery

Component: Electrical system: 12V/24V/48V battery
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 198,731
Reported to NHTSA: 2019-05-09
Owners notified: 2019-05-24

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Safety risk

A loss of power steering assist or a stall can increase the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Recall campaignNHTSA 18V524000

Electrical system: wiring: front underhood

Component: Electrical system: wiring: front underhood
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 12,779
Reported to NHTSA: 2018-08-09
Owners notified: 2018-10-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety risk

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall campaignNHTSA 18V395000

Equipment: electrical: anti-theft devices

Component: Equipment: electrical: anti-theft devices
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 240,242
Reported to NHTSA: 2018-06-14
Owners notified: 2018-07-09

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Safety risk

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component: Electrical system: wiring
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 4,815,661
Reported to NHTSA: 2018-05-17
Owners notified: 2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 18V049000

Electrical system: software

Component: Electrical system: software
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 153,859
Reported to NHTSA: 2018-01-11
Owners notified: 2018-03-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

Recall campaignNHTSA 17V542000

Seat belts: rear/other

Component: Seat belts: rear/other
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 47,927
Reported to NHTSA: 2017-08-31
Owners notified: 2017-10-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Safety risk

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

Recall campaignNHTSA 17V482000

Power train: driveline: differential unit

Component: Power train: driveline: differential unit
Manufacturer: Vantage Mobility International, LLC
Vehicles affected: 524
Reported to NHTSA: 2017-07-28
Owners notified: 2017-08-14

Defect description

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Safety risk

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Manufacturer remedy

VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

Recall campaignNHTSA 17V342000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component: Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer: Vantage Mobility International, LLC
Vehicles affected: 371
Reported to NHTSA: 2017-05-25
Owners notified: 2017-07-03

Defect description

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Safety risk

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Manufacturer remedy

Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

Recall campaignNHTSA 16V490000

Seat belts: rear/other

Component: Seat belts: rear/other
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 3,620
Reported to NHTSA: 2016-06-30
Owners notified: 2016-07-14

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Safety risk

If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	574	19,500 mi
Power train	511	29,000 mi
Electrical system	442	27,000 mi
Steering	410	50,000 mi
Unknown or other	232	16,500 mi
Vehicle speed control	92	17,000 mi
Service brakes	89	15,000 mi
Fuel/propulsion system	79	17,800 mi
Structure: body	55	16,500 mi
Electronic stability control (ESC)	27	24,500 mi
Suspension	25	35,500 mi
Engine and engine cooling	17	81,000 mi
Seat belts	14	41,000 mi
Air bags	13	27,500 mi
Exterior lighting	13	50,709 mi
Seats	11	21,930 mi
Wheels	10	8,500 mi
Hybrid propulsion system	8	95,000 mi
Visibility/wiper	8	12,500 mi
Back over prevention: warnings	7	—
Forward collision avoidance: adaptive cruise control	7	84,800 mi
Structure: body: door	7	40,000 mi
Back over prevention: rearview system braking	6	—
Equipment	5	53,000 mi
Forward collision avoidance	5	6,000 mi
Forward collision avoidance: automatic emergency braking	5	—
Lane departure: assist	5	—
Electrical system: instrument panel: speedometer/odometer	4	158,000 mi
Forward collision avoidance: warnings	4	—
Lane departure: blind spot detection	4	—
Service brakes, hydraulic	4	107,000 mi
Back over prevention: sensing system: camera	3	16,742 mi
Fuel system, gasoline	3	29,117 mi
Insert, padding	3	—
Power train: automatic transmission	3	33,000 mi
Structure	3	40 mi
Back over prevention	2	66,000 mi
Carry handle, shell, base	2	—
Chest clip, buckle, harness	2	—
Electrical system: 12V/24V/48V battery	2	18,900 mi
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit	2	16,742 mi
Firerelated	2	—
Latches/locks/linkages	2	8,400 mi
Service brakes, hydraulic: foundation components: disc: pads	2	117,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	2	117,000 mi
Structure: body: door: hinge and attachments	2	177,000 mi
Structure: body: tailgate	2	—
Suspension: rear: axle: spindle	2	61,300 mi
Suspension: subframe/mounting bracket	2	61,300 mi
Tires: pressure monitoring and regulating systems	2	127,000 mi
Back over prevention: camera system	1	16,000 mi
Child seat	1	—
Electrical system: instrument cluster/panel	1	—
Electrical system: software	1	19,000 mi
Equipment: electrical: radio/tape deck/CD etc.	1	7,500 mi
Equipment: mechanical: carrier/rack	1	—
Forward collision avoidance: sensing system: lidar	1	10,000 mi
Fuel system, gasoline: delivery: fuel pump	1	53,000 mi
Fuel system, gasoline: fuel injection system: fuel rail	1	40,200 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap	1	56,054 mi
Lane departure	1	67,950 mi
Latches/locks/linkages: doors: latch	1	7,500 mi
Latches/locks/linkages: doors: lock	1	40,000 mi
Parking brake	1	—
Parking brake: electrical: switch	1	—
Seat belts: rear/other: buckle assembly	1	—
Structure: body: hatchback/liftgate	1	—
Vehicle speed control: cruise control	1	18,000 mi
Visibility: sun/moon roof assembly	1	20,000 mi

The 2016 model has 459 times as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

PE25009Intermittent Loss of Electric Power Steering

Steering: electric power assist system

RQ24001Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

Electrical system: propulsion system: traction battery

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.