Model year record

2021 Chrysler Pacifica

7 recall campaigns on file for this model year. 845 owner complaints on file.

Recalls

Recall campaignNHTSA 26V362000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
17,277
Reported to NHTSA
2026-06-04
Owners notified
2026-06-23

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Safety risk

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

Recall campaignNHTSA 25V877000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Vantage Mobility
Vehicles affected
1,019
Reported to NHTSA
2025-12-17
Owners notified
2026-01-27

Defect description

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Rollx Vans
Vehicles affected
86
Reported to NHTSA
2025-12-17
Owners notified
2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall campaignNHTSA 24V793000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
26
Reported to NHTSA
2024-10-24
Owners notified
2020-10-22

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Recall campaignNHTSA 24V436000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
1,033,433
Reported to NHTSA
2024-06-13
Owners notified
2024-07-09

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Recall campaignNHTSA 23V010000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
67,117
Reported to NHTSA
2023-01-17
Owners notified
2023-02-23

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Safety risk

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Recall campaignNHTSA 22V181000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
1,160
Reported to NHTSA
2022-03-24
Owners notified
2022-04-07

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety risk

An unsecured seat increases the risk of injury in a crash.

Manufacturer remedy

Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1817,519 mi
Engine16224,000 mi
Power train1378,500 mi
Fuel/propulsion system87
Unknown or other75
Steering2595,507 mi
Back over prevention2455,000 mi
Vehicle speed control23950 mi
Seats2174,000 mi
Forward collision avoidance: automatic emergency braking13
Service brakes1382,500 mi
Forward collision avoidance: warnings11
Structure: body9
Back over prevention: warnings8
Visibility/wiper8
Back over prevention: rearview system braking6
Forward collision avoidance: adaptive cruise control6
Air bags57,519 mi
Exterior lighting4
Lane departure: blind spot detection4
Wheels4
Back over prevention: sensing system: camera3
Parking brake2
Steering: rack and pinion270,432 mi
Suspension2
Suspension: front: wheel bearing220,000 mi
Wheels: hub220,000 mi
Back over prevention: camera system1
Electrical system: propulsion system138,000 mi
Electrical system: propulsion system: charging: cable/cord: accessory124,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap163,000 mi
Lane departure: assist1
Structure: body: hatchback/liftgate12,970 mi

The 2020 model has 2 times as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ24004Loss of motive power due to an internal wiring connector short.

Electrical system: wiring

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.