Model year record

2018 Chrysler Pacifica

12 recall campaigns on file for this model year. 1,768 owner complaints on file.

Recalls

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Rollx Vans
Vehicles affected
86
Reported to NHTSA
2025-12-17
Owners notified
2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall campaignNHTSA 23V010000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
67,117
Reported to NHTSA
2023-01-17
Owners notified
2023-02-23

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Safety risk

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Recall campaignNHTSA 19V886000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
20,441
Reported to NHTSA
2019-12-12
Owners notified
2020-01-09

Defect description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

The lingering rearview image can distract the driver, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Recall campaignNHTSA 19V348000

Electrical system: 12V/24V/48V battery

Component
Electrical system: 12V/24V/48V battery
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
198,731
Reported to NHTSA
2019-05-09
Owners notified
2019-05-24

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Safety risk

A loss of power steering assist or a stall can increase the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Recall campaignNHTSA 19V143000

Suspension: front: control arm: lower arm

Component
Suspension: front: control arm: lower arm
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
47,771
Reported to NHTSA
2019-02-28
Owners notified
2019-04-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Safety risk

A control arm separation could increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

Recall campaignNHTSA 18V524000

Electrical system: wiring: front underhood

Component
Electrical system: wiring: front underhood
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
12,779
Reported to NHTSA
2018-08-09
Owners notified
2018-10-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety risk

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall campaignNHTSA 18V492000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
5
Reported to NHTSA
2018-07-26
Owners notified
2018-08-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Safety risk

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Recall campaignNHTSA 18V493000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61
Reported to NHTSA
2018-07-26
Owners notified
2018-09-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Safety risk

If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Recall campaignNHTSA 18V395000

Equipment: electrical: anti-theft devices

Component
Equipment: electrical: anti-theft devices
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
240,242
Reported to NHTSA
2018-06-14
Owners notified
2018-07-09

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Safety risk

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 17V542000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
47,927
Reported to NHTSA
2017-08-31
Owners notified
2017-10-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Safety risk

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine46912,000 mi
Electrical system34413,000 mi
Steering27317,000 mi
Power train20020,763 mi
Unknown or other12716,500 mi
Fuel/propulsion system654,200 mi
Electronic stability control (ESC)3711,142 mi
Service brakes366,000 mi
Vehicle speed control3410,000 mi
Suspension248,550 mi
Seats1512,000 mi
Structure: body1317,780 mi
Air bags1254,000 mi
Forward collision avoidance: adaptive cruise control10
Forward collision avoidance: warnings10
Wheels101,000 mi
Lane departure: blind spot detection9
Back over prevention680,000 mi
Engine and engine cooling551,000 mi
Equipment580,000 mi
Forward collision avoidance: automatic emergency braking5
Visibility/wiper515,680 mi
Latches/locks/linkages: doors: latch455,000 mi
Structure: body: door48,700 mi
Forward collision avoidance31,200 mi
Lane departure: warning3
Seat belts33,500 mi
Vehicle speed control: accelerator pedal354,000 mi
Back over prevention: warnings2
Chest clip, buckle, harness2
Electrical system: instrument panel: speedometer/odometer2110,000 mi
Electrical system: starter assembly270,000 mi
Exterior lighting2
Hybrid propulsion system250,000 mi
Seats: critical fasteners2
Structure: body: bumpers: active shutters/grill2120,000 mi
Tires2800 mi
Vehicle speed control: cruise control227,200 mi
Visibility: defroster/defogger/hvac system2134,350 mi
Visibility: defroster/defogger/hvac system: compressor2
Back over prevention: rearview system braking1
Electrical system: instrument cluster/panel127,198 mi
Electrical system: ignition116,342 mi
Electrical system: wiring: fuses and circuit breakers118,600 mi
Equipment: electrical: navigational system(global positioning system)114,000 mi
Lane departure: assist1
Latches/locks/linkages132,000 mi
Power train: manual transmission: shift pattern indicator147,000 mi
Structure128,000 mi
Tires: temporary/emergency spare tire1800 mi

The 2017 model has about half as many complaints as this one. The 2019 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

PE25009Intermittent Loss of Electric Power Steering

Steering: electric power assist system

RQ24004Loss of motive power due to an internal wiring connector short.

Electrical system: wiring

RQ24001Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

Electrical system: propulsion system: traction battery

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.