Model year record

2000 Dodge Grand Caravan

5 recall campaigns on file for this model year. 558 owner complaints on file.

Recalls

Recall campaignNHTSA 10V270000

Seats

Component
Seats
Manufacturer
ACCESS OPTIONS, INC
Vehicles affected
4
Reported to NHTSA
2010-06-17
Owners notified
2010-06-08

Defect description

ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.

Safety risk

THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.

Manufacturer remedy

THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.

Recall campaignNHTSA 04V480000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
955,344
Reported to NHTSA
2004-10-06
Owners notified
2004-10-12

Defect description

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Safety risk

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V505000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
35,692
Reported to NHTSA
2003-12-10
Owners notified
2004-03-01

Defect description

ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Safety risk

IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Recall campaignNHTSA 00V268000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,163,000
Reported to NHTSA
2000-09-13
Owners notified
2002-01-25

Defect description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission6058,460 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys3672,500 mi
Suspension22120,000 mi
Air bags20111,000 mi
Suspension: front2095,000 mi
Engine and engine cooling18109,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1724,000 mi
Electrical system16100,000 mi
Power train: automatic transmission: park/neutral start interlock switch16
Steering16100,100 mi
Structure1360,000 mi
Engine12102,000 mi
Suspension: front: macpherson strut1180,000 mi
Engine and engine cooling: engine934,000 mi
Structure: body990,000 mi
Service brakes, hydraulic: foundation components: disc: rotor827,121 mi
Air bags: frontal755,000 mi
Fuel system, gasoline7150,000 mi
Fuel system, gasoline: fuel injection system742,000 mi
Power train: driveline: differential unit747,000 mi
Service brakes, hydraulic: foundation components: master cylinder742,000 mi
Structure: frame and members7100,000 mi
Engine and engine cooling: engine: gasoline6
Service brakes, hydraulic6106,242 mi
Tires65 mi
Electrical system: wiring: front underhood559,000 mi
Engine and engine cooling: cooling system5121,480 mi
Exterior lighting: headlights595,000 mi
Power train: automatic transmission: cooling unit and lines537,700 mi
Power train: axle assembly518,222 mi
Seat belts595,000 mi
Seat belts: front: buckle assembly5
Seats5160,460 mi
Service brakes, hydraulic: foundation components: disc: pads527,121 mi
Unknown or other545,000 mi
Electrical system: horn461,800 mi
Exterior lighting499,000 mi
Fuel/propulsion system4170,000 mi
Interior lighting420,000 mi
Service brakes4123,860 mi
Vehicle speed control4116,000 mi
Vehicle speed control: cruise control490,000 mi
Air bags: frontal: sensor/control module343,013 mi
Electrical system: ignition3120,000 mi
Electrical system: wiring: interior/under dash342,000 mi
Equipment370,056 mi
Equipment adaptive/mobility334,000 mi
Equipment: appliance: air conditioner340,000 mi
Power train: automatic transmission: lever and linkage: column shift351,488 mi
Seat belts: front: anchorage3
Seats: front assembly: recliner3116,800 mi
Service brakes, hydraulic: foundation components: disc3
Steering: steering wheel/handle bar3
Steering: rack and pinion3
Structure: body: door3
Visibility: windshield wiper/washer: motor332,552 mi
Electrical system: instrument cluster/panel286,000 mi
Electrical system: wiring: fuses and circuit breakers218,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe273,319 mi
Fuel system, gasoline: storage: tank assembly2
Fuel system, gasoline: storage: tank assembly: filler pipe and cap25 mi
Latches/locks/linkages290,000 mi
Power train2
Service brakes, air: antilock24,534 mi
Steering: hydraulic power assist system230,400 mi
Steering: linkages: tie rod assembly2
Tires: tread/belt236,000 mi
Visibility: defroster/defogger/hvac system2
Wheels260,000 mi
Child seat1
Electrical system: wiring1
Engine and engine cooling: cooling system: hoses/lines/piping/fittings1120,000 mi
Engine and engine cooling: cooling system: radiator assembly175,000 mi
Engine and engine cooling: exhaust system: emission control148,500 mi
Equipment: electrical: radio/tape deck/CD etc.1
Equipment: mechanical: carrier/rack1
Exterior lighting: brake lights1
Exterior lighting: tail lights1
Fuel system, gasoline: delivery: fuel pump1108,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1115,000 mi
Latches/locks/linkages: doors: latch1
Parking brake145,000 mi
Parking brake: conventional: mechanical: linkage and cable135,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)115,000 mi
Power train: automatic transmission: torque converter1
Power train: driveline171,000 mi
Power train: transfer case (4-wheel drive)1
Seat belts: integrated child seat1
Seat belts: rear/other1
Seats: front assembly: power adjust1
Seats: front assembly: seat heater/cooler161,000 mi
Service brakes, air1
Service brakes, air: disc: rotor1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings158,000 mi
Steering: column1
Steering: gear box: shaft sector1
Steering: hydraulic power assist: power steering fluid122,900 mi
Steering: hydraulic power assist: pump153,000 mi
Structure: body: hatchback/liftgate127,000 mi
Structure: frame and members: underbody shields1152,000 mi
Suspension: front: control arm157,000 mi
Suspension: front: control arm: lower arm1
Suspension: front: springs: torsion bar1
Suspension: front: wheel bearing1
Suspension: multiple axle1
Suspension: multiple axle: torque arm118,222 mi
Suspension: rear: springs: leaf spring assembly1
Tires: sidewall1
Vehicle speed control: accelerator pedal1
Visibility1150,000 mi
Visibility/wiper1110,000 mi
Visibility: defroster/defogger/hvac system: heater core1
Visibility: glass, side/rear1
Visibility: windshield1
Visibility: windshield wiper/washer1
Visibility: windshield wiper/washer: switch/wiring1
Wheels: hub1
Wheels: rim1

The 1999 model has roughly the same number of complaints as this one. The 2001 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.