Model year record

2020 Dodge Grand Caravan

1 recall campaign on file for this model year. 28 owner complaints on file.

Dodge Grand Caravan, 2008–2020 generation — Pictured: the 2008–2020 generation. Kevauto, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component: Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer: Rollx Vans
Vehicles affected: 86
Reported to NHTSA: 2025-12-17
Owners notified: 2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	8	62,000 mi
Air bags	5	2,800 mi
Electrical system	4	13,000 mi
Unknown or other	3	—
Engine	2	83,749 mi
Seat belts	2	—
Exterior lighting	1	—
Fuel/propulsion system	1	—
Latches/locks/linkages	1	13,000 mi
Steering	1	83,749 mi

The 2019 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Dodge Grand Caravan model years

20202019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1985

All Dodge Grand Caravan recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.