Model year record

2002 Dodge Grand Caravan

5 recall campaigns on file for this model year. 419 owner complaints on file.

Recalls

Recall campaignNHTSA 04V531000

Equipment: electrical: radio/tape deck/CD etc.

Component: Equipment: electrical: radio/tape deck/CD etc.
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 238,000
Reported to NHTSA: 2004-11-02
Owners notified: 2005-01-31

Defect description

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Safety risk

THIS COULD RESULT IN A SPEAKER FIRE.

Manufacturer remedy

DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V386000

Steering: hydraulic power assist: hose, piping, and connections

Component: Steering: hydraulic power assist: hose, piping, and connections
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 681,000
Reported to NHTSA: 2004-08-05
Owners notified: 2004-09-27

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V094000

Structure

Component: Structure
Manufacturer: SOUTHERN COMFORT CONVERSIONS
Vehicles affected: 3,674
Reported to NHTSA: 2003-03-07
Owners notified: 2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Recall campaignNHTSA 02V274000

Fuel system, gasoline: storage: tank assembly

Component: Fuel system, gasoline: storage: tank assembly
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 116,029
Reported to NHTSA: 2002-10-08
Owners notified: 2002-10-28

Defect description

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V310000

Child seat

Component: Child seat
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 52,649
Reported to NHTSA: 2001-10-04
Owners notified: 2001-10-08

Defect description

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Safety risk

IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Air bags	35	57,500 mi
Power train: automatic transmission	31	46,000 mi
Electrical system	26	76,620 mi
Steering	18	61,000 mi
Air bags: frontal: sensor/control module	15	47,000 mi
Service brakes, hydraulic	15	22,153 mi
Steering: hydraulic power assist: hose, piping, and connections	14	36,000 mi
Air bags: frontal	12	50,000 mi
Structure: body: door	10	90,000 mi
Exterior lighting	9	98,125 mi
Exterior lighting: headlights	9	48,000 mi
Suspension	9	40,000 mi
Unknown or other	8	10,625 mi
Fuel system, gasoline	7	18,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	7	24,000 mi
Steering: hydraulic power assist system	7	12,000 mi
Vehicle speed control	7	9,000 mi
Engine	6	159,200 mi
Power train	6	59,300 mi
Seat belts	6	124,000 mi
Seat belts: rear/other	6	27,000 mi
Steering: rack and pinion	6	35,000 mi
Engine and engine cooling	5	61,000 mi
Engine and engine cooling: engine	5	59,300 mi
Fuel/propulsion system	5	86,000 mi
Seat belts: front	5	42,000 mi
Electrical system: wiring	4	11,000 mi
Electrical system: wiring: interior/under dash	4	46,837 mi
Latches/locks/linkages	4	77,000 mi
Latches/locks/linkages: doors: latch	4	35,000 mi
Latches/locks/linkages: hatchback/liftgate: lock	4	—
Structure: body	4	110,000 mi
Visibility: power window devices and controls	4	61,000 mi
Equipment: appliance: air conditioner	3	44,300 mi
Seat belts: front: anchorage	3	—
Service brakes, hydraulic: foundation components: disc	3	2,300 mi
Service brakes, hydraulic: foundation components: disc: caliper	3	44,300 mi
Service brakes, hydraulic: foundation components: disc: rotor	3	16,000 mi
Steering: hydraulic power assist: pump	3	32,725 mi
Structure	3	59,000 mi
Tires: sidewall	3	5,000 mi
Electrical system: horn	2	60,000 mi
Equipment	2	25,000 mi
Equipment: electrical: radio/tape deck/CD etc.	2	59,000 mi
Exterior lighting: tail lights	2	850 mi
Fuel system, gasoline: delivery: fuel pump	2	32,000 mi
Fuel system, gasoline: storage: tank assembly	2	—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap	2	18,900 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	2	97,000 mi
Power train: automatic transmission: cooling unit and lines	2	850 mi
Seats: front assembly: recliner	2	14,267 mi
Service brakes	2	193,000 mi
Steering: column	2	4,000 mi
Steering: linkages: tie rod assembly	2	44,300 mi
Structure: frame and members: underbody shields	2	10,000 mi
Suspension: front	2	34,064 mi
Suspension: front: macpherson strut	2	46,832 mi
Suspension: front: stabilizer bar	2	105,000 mi
Tires	2	—
Vehicle speed control: cruise control	2	60,000 mi
Child seat	1	—
Child seat: tether: strap/webbing	1	—
Electrical system: instrument cluster/panel	1	128,000 mi
Electrical system: alternator/generator/regulator	1	—
Electrical system: ignition: switch	1	18,900 mi
Engine and engine cooling: cooling system	1	77,000 mi
Engine and engine cooling: engine: gasoline	1	—
Engine and engine cooling: exhaust system: emission control	1	—
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)	1	—
Equipment: electrical	1	11,000 mi
Equipment: recreational vehicle/trailer	1	—
Exterior lighting: turn signal: switch	1	31,320 mi
Fuel system, gasoline: delivery	1	6,500 mi
Fuel system, gasoline: fuel injection system	1	45,000 mi
Fuel system, other	1	—
Latches/locks/linkages: tailgate: latch	1	—
Power train: automatic transmission: gear position indication (PRNDL)	1	28,000 mi
Power train: driveline: differential unit	1	54,000 mi
Power train: manual transmission	1	60,000 mi
Seat belts: front: buckle assembly	1	—
Seat belts: front: retractor	1	88,000 mi
Seat belts: integrated child seat	1	21,000 mi
Service brakes, air: antilock: wheel speed sensor	1	62,659 mi
Service brakes, air: supply: compressor	1	71,200 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring	1	77,000 mi
Service brakes, hydraulic: foundation components: disc: pads	1	—
Service brakes, hydraulic: foundation components: drum	1	15,000 mi
Service brakes, hydraulic: foundation components: drum: drum	1	28,000 mi
Service brakes, hydraulic: foundation components: drum: shoes/linings	1	17,500 mi
Steering: steering wheel/handle bar	1	32,400 mi
Steering: rack and pinion: pinion shaft	1	—
Steering: rack and pinion: rack	1	25,000 mi
Suspension: rear	1	—
Visibility: defroster/defogger/hvac system: heater core	1	84,400 mi
Visibility: rear window wiper/washer	1	87,000 mi
Visibility: rearview mirrors/devices	1	137,700 mi
Visibility: rearview mirrors/devices: exterior	1	—
Visibility: windshield wiper/washer	1	—
Visibility: windshield wiper/washer: switch/wiring	1	104,000 mi
Wheels	1	90 mi

The 2001 model has roughly the same number of complaints as this one. The 2003 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.