Model year record

2004 Dodge Grand Caravan

1 recall campaign on file for this model year. 144 owner complaints on file.

Recalls

Recall campaignNHTSA 04V386000

Steering: hydraulic power assist: hose, piping, and connections

Component
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
681,000
Reported to NHTSA
2004-08-05
Owners notified
2004-09-27

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system25100,000 mi
Electrical system1099,680 mi
Fuel system, gasoline8100,000 mi
Engine and engine cooling7111,114 mi
Service brakes, hydraulic784,000 mi
Engine675,000 mi
Latches/locks/linkages686,440 mi
Steering689,000 mi
Air bags473,800 mi
Exterior lighting499,680 mi
Service brakes, hydraulic: foundation components: disc: pads454,655 mi
Service brakes, hydraulic: foundation components: disc: rotor415 mi
Engine and engine cooling: engine338,000 mi
Equipment360 mi
Latches/locks/linkages: doors: latch313,164 mi
Steering: rack and pinion315,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys2745 mi
Fuel system, gasoline: storage: tank assembly250,000 mi
Power train: automatic transmission216,000 mi
Structure: body: door213,000 mi
Unknown or other285,000 mi
Air bags: frontal174,000 mi
Electrical system: 12V/24V/48V battery1
Electrical system: wiring1
Electrical system: wiring: rear compartment/trunk1
Engine and engine cooling: cooling system175,000 mi
Engine and engine cooling: engine: gasoline1100 mi
Fuel system, gasoline: delivery150,000 mi
Power train1176,000 mi
Seat belts1
Seats1200,000 mi
Seats: front assembly: head restraint14,000 mi
Service brakes1158,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: foundation components: disc: caliper154,655 mi
Service brakes, hydraulic: foundation components: master cylinder120,000 mi
Steering: electric power assist system111,500 mi
Steering: hydraulic power assist system120,000 mi
Steering: hydraulic power assist: hose, piping, and connections123,000 mi
Steering: hydraulic power assist: power steering fluid120,000 mi
Steering: linkages: tie rod assembly1
Structure: body1132,000 mi
Structure: body: hatchback/liftgate: support device/strut1
Suspension1
Suspension: front120,000 mi
Suspension: front: macpherson strut120,000 mi
Tires1183,000 mi
Tires: sidewall114,000 mi
Tires: tread/belt134,300 mi
Visibility: glass, side/rear168,900 mi
Visibility: rear window wiper/washer143,825 mi
Visibility: windshield118,950 mi

The 2003 model has about half as many complaints as this one. The 2005 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.