Model year record

2003 Dodge Grand Caravan

2 recall campaigns on file for this model year. 289 owner complaints on file.

Recalls

Recall campaignNHTSA 04V386000

Steering: hydraulic power assist: hose, piping, and connections

Component
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
681,000
Reported to NHTSA
2004-08-05
Owners notified
2004-09-27

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system21101,000 mi
Steering2150,000 mi
Power train: automatic transmission2026,000 mi
Air bags1992,000 mi
Exterior lighting: headlights1137,161 mi
Engine7149,000 mi
Seat belts764,660 mi
Tires726,000 mi
Service brakes, hydraulic633,503 mi
Steering: hydraulic power assist: hose, piping, and connections640,000 mi
Steering: rack and pinion635,567 mi
Structure697,170 mi
Vehicle speed control692,000 mi
Steering: hydraulic power assist system529,000 mi
Visibility: power window devices and controls561,980 mi
Engine and engine cooling448,280 mi
Exterior lighting479,000 mi
Latches/locks/linkages: doors: latch43,787 mi
Power train465,000 mi
Service brakes, hydraulic: foundation components: disc: rotor432,711 mi
Unknown or other424,188 mi
Child seat350,000 mi
Engine and engine cooling: engine360,000 mi
Fuel system, gasoline357,000 mi
Interior lighting38,000 mi
Latches/locks/linkages: tailgate: latch36,989 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)3800 mi
Seat belts: rear/other31,350 mi
Steering: hydraulic power assist: pump327,000 mi
Structure: body: roof and pillars325,000 mi
Air bags: frontal: sensor/control module212,000 mi
Electrical system: alternator/generator/regulator2800 mi
Electrical system: horn292,000 mi
Electrical system: wiring239,770 mi
Equipment26,300 mi
Fuel system, gasoline: delivery: fuel pump248,000 mi
Fuel system, gasoline: storage: tank assembly212,000 mi
Fuel/propulsion system2140,000 mi
Latches/locks/linkages275,000 mi
Seats2150,000 mi
Service brakes298,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip23,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light21,001 mi
Service brakes, hydraulic: foundation components: disc: pads232,711 mi
Steering: linkages: tie rod assembly230,000 mi
Structure: body298,000 mi
Structure: body: door21 mi
Structure: frame and members298,000 mi
Suspension: front212,100 mi
Visibility/wiper2111,000 mi
Visibility: glass, side/rear224,188 mi
Visibility: windshield23,800 mi
Air bags: frontal190,000 mi
Air bags: frontal: driver clockspring/spiral cassette1367,000 mi
Air bags: on-off switch assembly149,000 mi
Child seat: material/padding1
Electrical system: instrument cluster/panel171,000 mi
Electrical system: 12V/24V/48V battery1
Electrical system: ignition1
Electrical system: starter assembly130,000 mi
Electrical system: wiring: front underhood145,000 mi
Electronic stability control (ESC)1
Engine and engine cooling: cooling system130,000 mi
Engine and engine cooling: cooling system: fan145,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Equipment: appliance: air conditioner130,000 mi
Equipment: electrical1
Exterior lighting: headlights: high/low beam dimmer switch179,000 mi
Exterior lighting: tail lights171,000 mi
Fuel system, other: storage: fuel gauge system140,000 mi
Latches/locks/linkages: hatchback/liftgate: lock137,400 mi
Power train: driveline1
Power train: driveline: differential unit1200 mi
Seat belts: rear/other: buckle assembly140,000 mi
Seat belts: front1
Seat belts: front: buckle assembly19,000 mi
Seat belts: front: retractor132,000 mi
Seat belts: integrated child seat158,000 mi
Seats: front assembly: recliner145,500 mi
Service brakes, air: antilock: ABS warning light1
Service brakes, hydraulic: foundation components: disc: caliper112,046 mi
Service brakes, hydraulic: foundation components: master cylinder15,000 mi
Steering: hydraulic power assist: power steering fluid1
Steering: rack and pinion: pinion shaft1
Structure: body: trunk lid130,000 mi
Suspension: front: control arm: lower ball joint1
Suspension: front: wheel bearing130,000 mi
Vehicle speed control: cruise control1
Visibility1165,000 mi
Visibility: rear window wiper/washer1156,000 mi
Visibility: sun/moon roof assembly1
Wheels194,000 mi
Wheels: rim1

The 2002 model has about half as many complaints as this one. The 2004 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.