Model year record

2016 FREIGHTLINER Business Class M2

16 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 24V924000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Component
Engine and engine cooling: engine: engine control module (ECU/ECM): software
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
139
Reported to NHTSA
2024-12-11
Owners notified
2025-02-05

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Safety risk

An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Manufacturer remedy

Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

Recall campaignNHTSA 21V067000

Power train: automatic transmission: cooling unit and lines

Component
Power train: automatic transmission: cooling unit and lines
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
15,835
Reported to NHTSA
2021-02-11
Owners notified
2021-04-09

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Safety risk

If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Recall campaignNHTSA 20V214000

Exterior lighting

Component
Exterior lighting
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
63,175
Reported to NHTSA
2020-04-14
Owners notified
2020-05-29

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Recall campaignNHTSA 18V251000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
40
Reported to NHTSA
2018-04-19
Owners notified
2018-06-14

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Safety risk

Reduced braking effectiveness can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

Recall campaignNHTSA 17V402000

Service brakes, air

Component
Service brakes, air
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
1,550
Reported to NHTSA
2017-06-26
Owners notified
2017-08-24

Defect description

Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

Safety risk

A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

Recall campaignNHTSA 17V043000

Electrical system: software

Component
Electrical system: software
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
769
Reported to NHTSA
2017-01-19
Owners notified
2017-05-08

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

Safety risk

Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

Recall campaignNHTSA 16V666000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
3,329
Reported to NHTSA
2016-09-14
Owners notified
2017-04-17

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."

Safety risk

If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.

Recall campaignNHTSA 16V658000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
251
Reported to NHTSA
2016-09-13
Owners notified
2017-01-26

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.

Safety risk

If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.

Recall campaignNHTSA 16V634000

Power train: axle hubs

Component
Power train: axle hubs
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
156
Reported to NHTSA
2016-08-31
Owners notified
2016-11-01

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Safety risk

If a wheel separates from the axle, there would be an increased risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

Recall campaignNHTSA 16V207000

Tires

Component
Tires
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
4
Reported to NHTSA
2016-04-12
Owners notified
2016-06-07

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 114SD and M2 Business Class trucks manufactured from June 10, 2015, through October 1, 2015. The affected vehicles have front axles that have a 20,000 pound capacity, however, the installed Bridgestone R249 front tires have a lower maximum load capacity.

Safety risk

The operator may unintentionally overload the tires, possibly causing tire failure thereby increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the front tires with tires of a higher load capacity, free of charge. The recall began on June 7, 2016. Owners may contact DTNA customer service at 800-547-0712. DTNA's recall number for this campaign is FL-706.

Recall campaignNHTSA 16V206000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
702
Reported to NHTSA
2016-04-12
Owners notified
2016-06-06

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Safety risk

Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

Recall campaignNHTSA 15V859000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
43
Reported to NHTSA
2015-12-22
Owners notified
2016-02-02

Defect description

Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange yoke that may not have been properly tightened.

Safety risk

If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Marmon-Herrington customer service at 1-800-547-0712. DTNA's number for this recall is FL-699.

Recall campaignNHTSA 15V620000

Electrical system: ignition: module

Component
Electrical system: ignition: module
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
273
Reported to NHTSA
2015-10-02
Owners notified
2015-10-22

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control module (ECM) may short circuit and blow a fuse resulting in the engine stalling without warning.

Safety risk

An engine that stalls without warning increases the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.

Recall campaignNHTSA 15V617000

Power train: manual transmission

Component
Power train: manual transmission
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
14
Reported to NHTSA
2015-10-01
Owners notified
2015-11-24

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015-2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and Western Star 4700 trucks manufactured January 4, 2015, to April 24, 2015, and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.

Safety risk

Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on November 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-693.

Recall campaignNHTSA 15V613000

Steering: linkages: arm: idler and attachment

Component
Steering: linkages: arm: idler and attachment
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
10,843
Reported to NHTSA
2015-09-30
Owners notified
2015-11-12

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado Glider, and Columbia Glider vehicles manufactured June 29, 2015, to September 7, 2015. In the affected vehicles, the steering arm bolts may not be properly tightened.

Safety risk

If the steering arm bolts are not properly tightened, the steering arm may separate from the knuckle causing a loss of steering and increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and Daimler Trucks North America or Detroit Diesel authorized service facilities will inspect the steering arm bolts, tightening them as necessary, free of charge. The recall began on November 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-691.

Recall campaignNHTSA 15V586000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
53
Reported to NHTSA
2015-09-22
Owners notified
2015-11-13

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

Safety risk

A reduction in braking performance can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes128,745 mi

The 2015 model has about a quarter as many complaints as this one. The 2017 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.