Model year record

2017 FREIGHTLINER Business Class M2

15 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 24V924000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Component
Engine and engine cooling: engine: engine control module (ECU/ECM): software
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
139
Reported to NHTSA
2024-12-11
Owners notified
2025-02-05

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Safety risk

An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Manufacturer remedy

Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

Recall campaignNHTSA 21V484000

Exterior lighting

Component
Exterior lighting
Manufacturer
Mickey Truck Bodies, Inc.
Vehicles affected
89
Reported to NHTSA
2021-06-24
Owners notified
2020-07-10

Defect description

Mickey Truck Bodies, Inc. (Mickey Truck) is recalling certain 2017 Freightliner M2, M2-106, International 4300, and 2018 Peterbilt 220 vehicles equipped with certain model lift gates that contain a license plate kit with part number 298872-01. The light kit does not properly illuminate the license plate, shining rearward, instead of downward as intended.

Safety risk

The improper lighting may confuse other drivers on the road, increasing the risk of a crash.

Manufacturer remedy

Dealers will provide a replacement license plate kit, free of charge. Owner notification letters were mailed on July 10, 2021. Owners may contact Mickey Truck customer service at 1-336-888-2291.

Recall campaignNHTSA 21V067000

Power train: automatic transmission: cooling unit and lines

Component
Power train: automatic transmission: cooling unit and lines
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
15,835
Reported to NHTSA
2021-02-11
Owners notified
2021-04-09

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Safety risk

If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Recall campaignNHTSA 20V466000

Engine

Component
Engine
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
5,374
Reported to NHTSA
2020-08-07
Owners notified
2020-10-05

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.

Safety risk

A engine stall may increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.

Recall campaignNHTSA 20V214000

Exterior lighting

Component
Exterior lighting
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
63,175
Reported to NHTSA
2020-04-14
Owners notified
2020-05-29

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Recall campaignNHTSA 18V913000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
501
Reported to NHTSA
2018-12-19
Owners notified
2019-02-09

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Safety risk

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Recall campaignNHTSA 18V353000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
8,741
Reported to NHTSA
2018-05-29
Owners notified
2018-09-04

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Safety risk

If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Recall campaignNHTSA 18V251000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
40
Reported to NHTSA
2018-04-19
Owners notified
2018-06-14

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Safety risk

Reduced braking effectiveness can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

Recall campaignNHTSA 17V402000

Service brakes, air

Component
Service brakes, air
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
1,550
Reported to NHTSA
2017-06-26
Owners notified
2017-08-24

Defect description

Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

Safety risk

A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

Recall campaignNHTSA 17V043000

Electrical system: software

Component
Electrical system: software
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
769
Reported to NHTSA
2017-01-19
Owners notified
2017-05-08

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

Safety risk

Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

Recall campaignNHTSA 16V824000

Tires: tread/belt

Component
Tires: tread/belt
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
863
Reported to NHTSA
2016-11-15
Owners notified
2016-12-14

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, Business Class M2, and 122SD trucks manufactured January 24, 2016, to October 10, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 Load Range G tires. The tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation.

Safety risk

Partial tread separation can increase the risk of a crash.

Manufacturer remedy

Goodyear will notify the owners of the affected Freightliner vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-728.

Recall campaignNHTSA 16V666000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
3,329
Reported to NHTSA
2016-09-14
Owners notified
2017-04-17

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."

Safety risk

If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.

Recall campaignNHTSA 16V658000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
251
Reported to NHTSA
2016-09-13
Owners notified
2017-01-26

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.

Safety risk

If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.

Recall campaignNHTSA 16V634000

Power train: axle hubs

Component
Power train: axle hubs
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
156
Reported to NHTSA
2016-08-31
Owners notified
2016-11-01

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Safety risk

If a wheel separates from the axle, there would be an increased risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

Recall campaignNHTSA 16V206000

Service brakes, air: disc: caliper

Component
Service brakes, air: disc: caliper
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
702
Reported to NHTSA
2016-04-12
Owners notified
2016-06-06

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Safety risk

Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes175,000 mi

The 2016 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.