Model year record

2023 FREIGHTLINER Business Class M2

7 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 25V760000

Suspension: critical fasteners

Component
Suspension: critical fasteners
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
18,783
Reported to NHTSA
2025-11-04
Owners notified
2025-12-29

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

Safety risk

A loss of vehicle control increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

Recall campaignNHTSA 25V504000

Steering

Component
Steering
Manufacturer
FONTAINE MODIFICATION CO.
Vehicles affected
176
Reported to NHTSA
2025-08-06
Owners notified
2025-09-03

Defect description

Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.

Safety risk

A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.

Recall campaignNHTSA 24V668000

Forward collision avoidance: automatic emergency braking

Component
Forward collision avoidance: automatic emergency braking
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
16,890
Reported to NHTSA
2024-09-10
Owners notified
2024-10-24

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.

Safety risk

Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.

Recall campaignNHTSA 23V299000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
266
Reported to NHTSA
2023-04-26
Owners notified
2023-06-19

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Safety risk

Understeering during a J-turn may increase the risk of a crash.

Manufacturer remedy

DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

Recall campaignNHTSA 22V919000

Tires

Component
Tires
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
49
Reported to NHTSA
2022-12-12
Owners notified
2023-06-02

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety risk

Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

Recall campaignNHTSA 22V554000

Engine and engine cooling: engine: engine control module (ECU/ECM)

Component
Engine and engine cooling: engine: engine control module (ECU/ECM)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
1,375
Reported to NHTSA
2022-07-29
Owners notified
2022-09-27

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Safety risk

Unexpected engine shut down can increase the risk of a crash.

Manufacturer remedy

Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

Recall campaignNHTSA 22V394000

Steering

Component
Steering
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
3,573
Reported to NHTSA
2022-06-03
Owners notified
2022-08-01

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2, 108SD, and 114SD vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.

Safety risk

Loss of steering control can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-937.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other1

The 2022 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.