Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Safety risk
A vehicle stall increases the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Electrical system: wiring: fuses and circuit breakers
Manufacturer
Volkswagen of America, Inc.
Vehicles affected
62,155
Reported to NHTSA
2013-11-22
Owners notified
2014-01-03
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
Safety risk
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Safety risk
AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
80
87,000 mi
Electrical system
40
53,000 mi
Power train
16
80,600 mi
Exterior lighting
15
50,000 mi
Steering
14
45,500 mi
Fuel/propulsion system
11
73,000 mi
Air bags
10
97,000 mi
Unknown or other
9
90,000 mi
Vehicle speed control
8
19,500 mi
Engine and engine cooling
7
36,100 mi
Electronic stability control (ESC)
5
65,357 mi
Service brakes
5
41,000 mi
Seats
4
80,000 mi
Power train: driveline
3
1,986 mi
Structure
3
9,000 mi
Visibility/wiper
3
65,357 mi
Fuel system, gasoline
2
114 mi
Service brakes, hydraulic
2
1,232 mi
Engine and engine cooling: engine
1
5,250 mi
Engine and engine cooling: engine: oil/lubrication: pressure/temperature sensor
1
84,092 mi
Engine and engine cooling: exhaust system
1
10,474 mi
Fuel system, other
1
10,474 mi
Parking brake
1
4,500 mi
Power train: automatic transmission
1
40,217 mi
Seat belts
1
135,000 mi
Structure: body
1
59,000 mi
Unknown
1
—
Visibility: sun/moon roof assembly
1
63,000 mi
The 2010 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.