Known Recalls

Model year record

2023 Volkswagen Tiguan

1 recall campaign on file for this model year. 106 owner complaints on file.

Volkswagen Tiguan, 2018–2026 generation
Pictured: the 2018–2026 generation. Charles from Port Chester, New York, CC BY 2.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V082000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
29,569
Reported to NHTSA
2025-02-12
Owners notified
2025-04-03

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine2566,000 mi
Electrical system13—
Unknown or other12—
Power train8—
Forward collision avoidance: automatic emergency braking7—
Fuel/propulsion system6—
Forward collision avoidance: warnings4—
Service brakes4—
Vehicle speed control414,171 mi
Back over prevention: warnings3—
Visibility/wiper3—
Air bags2—
Back over prevention: rearview system braking2—
Engine and engine cooling156,000 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)156,000 mi
Equipment: electrical: infotainment1—
Forward collision avoidance: adaptive cruise control1—
Fuel system, gasoline110,000 mi
Insert, padding1—
Lane departure: blind spot detection1—
Other/i am not sure1—
Seat belts1—
Suspension1—
Tires1—
Visibility: windshield11,000 mi
Wheels1—

The 2022 model has about a fifth as many complaints as this one. The 2024 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Volkswagen Tiguan model years

202620252024202320222021202020192018201720162015201420132012201120102009

All Volkswagen Tiguan recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.