Model year record

2023 Volkswagen Tiguan

1 recall campaign on file for this model year. 150 owner complaints on file.

Recalls

Recall campaignNHTSA 25V082000

Back over prevention: software

Component: Back over prevention: software
Manufacturer: Volkswagen Group of America, Inc.
Vehicles affected: 29,569
Reported to NHTSA: 2025-02-12
Owners notified: 2025-04-03

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	41	66,000 mi
Electrical system	18	—
Unknown or other	16	—
Power train	12	—
Forward collision avoidance: automatic emergency braking	10	—
Fuel/propulsion system	7	—
Forward collision avoidance: warnings	6	—
Service brakes	5	—
Vehicle speed control	5	14,171 mi
Back over prevention: warnings	4	—
Visibility/wiper	4	—
Back over prevention: rearview system braking	2	—
Forward collision avoidance: adaptive cruise control	2	—
Insert, padding	2	—
Lane departure: blind spot detection	2	—
Other/i am not sure	2	—
Suspension	2	—
Wheels	2	—
Air bags	1	—
Engine and engine cooling	1	56,000 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)	1	56,000 mi
Equipment: electrical: infotainment	1	—
Fuel system, gasoline	1	10,000 mi
Seat belts	1	—
Tires	1	—
Visibility: windshield	1	1,000 mi

The 2022 model has about a fifth as many complaints as this one. The 2024 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.