Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Safety risk
A vehicle stall increases the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Electrical system: wiring: fuses and circuit breakers
Manufacturer
Volkswagen of America, Inc.
Vehicles affected
62,155
Reported to NHTSA
2013-11-22
Owners notified
2014-01-03
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
Safety risk
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
50
83,900 mi
Electrical system
30
52,000 mi
Exterior lighting
17
42,407 mi
Steering
14
89,151 mi
Power train
6
77,000 mi
Seats
6
82,000 mi
Fuel/propulsion system
5
75,000 mi
Engine and engine cooling
3
4,000 mi
Fuel system, gasoline
3
23,155 mi
Service brakes
3
84,000 mi
Service brakes, hydraulic
3
25 mi
Vehicle speed control
3
4,000 mi
Air bags
2
50,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
2
64,624 mi
Exterior lighting: headlights
2
49,215 mi
Air bags: frontal
1
7,500 mi
Electrical system: instrument cluster/panel
1
9,800 mi
Electronic stability control (ESC)
1
102,000 mi
Structure
1
63,367 mi
Structure: body
1
78,000 mi
Structure: body: hatchback/liftgate
1
—
Suspension
1
—
Tires
1
5,682 mi
Unknown or other
1
—
Vehicle speed control: accelerator pedal
1
2,490 mi
Visibility
1
—
Visibility: sun/moon roof assembly
1
63,367 mi
The 2009 model has about half as many complaints as this one. The 2011 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA18003Air Bag Clockspring Failure
Air bags: frontal: driver clockspring/spiral cassette
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.