Model year record

2022 Volkswagen Jetta

1 recall campaign on file for this model year. 103 owner complaints on file.

Recalls

Recall campaignNHTSA 22V514000

Equipment: electrical: infotainment: software

Component: Equipment: electrical: infotainment: software
Manufacturer: Volkswagen Group of America, Inc.
Vehicles affected: 43,091
Reported to NHTSA: 2022-07-20
Owners notified: 2022-08-02

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Service brakes	16	75 mi
Engine	14	4,500 mi
Forward collision avoidance: adaptive cruise control	13	—
Lane departure: assist	12	—
Steering	11	75,000 mi
Electrical system	10	4,500 mi
Fuel/propulsion system	4	—
Lane departure: warning	4	—
Forward collision avoidance: warnings	3	—
Air bags	2	—
Electrical system: instrument panel: speedometer/odometer	2	75,000 mi
Forward collision avoidance: automatic emergency braking	2	—
Suspension	2	—
Unknown or other	2	—
Vehicle speed control	2	—
Exterior lighting	1	—
Seats	1	—
Structure: body	1	—
Visibility: sun/moon roof assembly	1	2,000 mi

The 2021 model has about half as many complaints as this one. The 2023 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.