Electrical system: ignition: anti-theft: control module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
679,027
Reported to NHTSA
2019-08-22
Owners notified
2019-11-19
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Safety risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Safety risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Manufacturer remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Safety risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Power train: automatic transmission: cooling unit and lines
Manufacturer
Volkswagen of America, Inc.
Vehicles affected
26,452
Reported to NHTSA
2014-04-15
Owners notified
2014-04-16
Defect description
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
Safety risk
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
111
63,670 mi
Electrical system
92
55,500 mi
Power train
76
63,670 mi
Unknown or other
74
60,050 mi
Fuel/propulsion system
38
72,186 mi
Air bags
37
55,000 mi
Exterior lighting
24
55,500 mi
Service brakes
18
9,124 mi
Steering
18
57,000 mi
Vehicle speed control
13
73,900 mi
Electronic stability control (ESC)
10
52,000 mi
Suspension
10
16,000 mi
Structure: body
7
46,530 mi
Engine and engine cooling
6
1,300 mi
Seat belts
5
31,000 mi
Visibility/wiper
4
600 mi
Fuel system, diesel
3
1,985 mi
Seats
3
45,000 mi
Tires
3
8,577 mi
Wheels
3
1,800 mi
Electrical system: ignition
2
—
Visibility: defroster/defogger/hvac system
2
100,000 mi
Visibility: sun/moon roof assembly
2
4,000 mi
Air bags: frontal: driver clockspring/spiral cassette
1
100,000 mi
Electrical system: instrument cluster/panel
1
40 mi
Electrical system: alternator/generator/regulator
1
82,000 mi
Electrical system: ignition: switch
1
90,127 mi
Engine and engine cooling: engine: other fuel types: turbo/supercharger
The 2013 model has about half as many complaints as this one. The 2015 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA18003Air Bag Clockspring Failure
Air bags: frontal: driver clockspring/spiral cassette
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.