Model year record

2011 Volkswagen Jetta

7 recall campaigns on file for this model year. 888 owner complaints on file.

Recalls

Recall campaignNHTSA 19V679000

Unknown or other

Component
Unknown or other
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
113
Reported to NHTSA
2019-09-25
Owners notified
2019-11-06

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety risk

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Recall campaignNHTSA 19V615000

Electrical system: ignition: anti-theft: control module

Component
Electrical system: ignition: anti-theft: control module
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
679,027
Reported to NHTSA
2019-08-22
Owners notified
2019-11-19

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Safety risk

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Recall campaignNHTSA 15V483000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
415,825
Reported to NHTSA
2015-08-04
Owners notified
2016-01-15

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety risk

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Recall campaignNHTSA 14V656000

Suspension: rear

Component
Suspension: rear
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
442,066
Reported to NHTSA
2014-10-20
Owners notified
2015-04-07

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

Safety risk

The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Recall campaignNHTSA 11V490000

Fuel system, diesel

Component
Fuel system, diesel
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
168,275
Reported to NHTSA
2011-10-03
Owners notified
2011-11-15

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

Safety risk

DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

Manufacturer remedy

VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall campaignNHTSA 11V466000

Engine and engine cooling: exhaust system

Component
Engine and engine cooling: exhaust system
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
30,294
Reported to NHTSA
2011-09-07
Owners notified
2011-11-30

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE PORT DURING IMPORTATION. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.

Safety risk

IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall campaignNHTSA 11V196000

Electrical system: wiring: fuses and circuit breakers

Component
Electrical system: wiring: fuses and circuit breakers
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
71,043
Reported to NHTSA
2011-03-29
Owners notified
2011-04-21

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEFT ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN, THE CONVERTER BOX WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH, IN TURN, WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS.

Safety risk

SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING.

Manufacturer remedy

VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVERTER BOX AND ROUTE THE WIRES TO SEPARATE FUSES TO CORRECT THE CONDITION FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system17560,000 mi
Engine9051,000 mi
Fuel system, diesel8220,061 mi
Fuel/propulsion system7755,000 mi
Unknown or other6575,000 mi
Power train4630,515 mi
Exterior lighting3965,000 mi
Air bags3572,000 mi
Vehicle speed control2724,000 mi
Service brakes2688,000 mi
Steering2350,000 mi
Visibility/wiper2060,000 mi
Engine and engine cooling182,500 mi
Electronic stability control (ESC)1566,546 mi
Structure: body1542,800 mi
Tires1434,500 mi
Electrical system: horn1354,000 mi
Fuel system, gasoline1311,000 mi
Seat belts855,000 mi
Wheels850,925 mi
Suspension767,000 mi
Power train: automatic transmission6970 mi
Latches/locks/linkages542,800 mi
Forward collision avoidance: adaptive cruise control4
Structure42,900 mi
Equipment31,704 mi
Seats380,000 mi
Service brakes, hydraulic33,750 mi
Electrical system: ignition280,000 mi
Electrical system: wiring: fuses and circuit breakers245,000 mi
Engine and engine cooling: engine22,800 mi
Engine and engine cooling: engine: diesel255,102 mi
Equipment: electrical: radio/tape deck/CD etc.282,100 mi
Exterior lighting: headlights245,000 mi
Fuel system, gasoline: delivery: fuel pump229,000 mi
Power train: manual transmission2650 mi
Traction control system288,000 mi
Visibility2878 mi
Visibility: sun/moon roof assembly212,000 mi
Air bags: frontal: driver clockspring/spiral cassette1
Air bags: side/window1107,000 mi
Child seat1
Electrical system: instrument cluster/panel145,125 mi
Electrical system: ignition: switch166,000 mi
Engine and engine cooling: cooling system: radiator assembly160,000 mi
Engine and engine cooling: exhaust system: emission control1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe11,000 mi
Equipment adaptive/mobility130,108 mi
Equipment: electrical166,200 mi
Equipment: other: owners/service/other manual1
Forward collision avoidance: automatic emergency braking1
Interior lighting1700 mi
Latches/locks/linkages: doors: latch1101,000 mi
Latches/locks/linkages: electronic lock/latch actuator1
Service brakes, air: antilock: ABS warning light185,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light188,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module190,000 mi
Structure: body: door145,000 mi
Structure: interior panels: door1
Visibility: windshield1100 mi
Visibility: windshield wiper/washer145,000 mi

The 2010 model has about half as many complaints as this one. The 2012 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA18003Air Bag Clockspring Failure

Air bags: frontal: driver clockspring/spiral cassette

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.