Model year record

2015 Jeep Grand Cherokee

9 recall campaigns on file for this model year. 1,948 owner complaints on file.

Recalls

Recall campaignNHTSA 23V411000

Engine and engine cooling

Component: Engine and engine cooling
Manufacturer: Chrysler (FCA US, LLC)
Vehicles affected: 80,629
Reported to NHTSA: 2023-06-08
Owners notified: 2023-10-31

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Recall campaignNHTSA 22V406000

Fuel system, diesel: delivery: fuel pump

Component: Fuel system, diesel: delivery: fuel pump
Manufacturer: Chrysler (FCA US, LLC)
Vehicles affected: 138,645
Reported to NHTSA: 2022-06-09
Owners notified: 2024-01-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety risk

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Recall campaignNHTSA 20V699000

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)

Component: Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 28,884
Reported to NHTSA: 2020-11-12
Owners notified: 2021-03-11

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety risk

Combustion in the intake manifold can increase the risk of a fire.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Recall campaignNHTSA 20V475000

Engine and engine cooling: engine: diesel

Component: Engine and engine cooling: engine: diesel
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 58,016
Reported to NHTSA: 2020-08-13
Owners notified: 2021-02-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component: Electrical system: wiring
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 4,815,661
Reported to NHTSA: 2018-05-17
Owners notified: 2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 16V240000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component: Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 811,290
Reported to NHTSA: 2016-04-25
Owners notified: 2016-06-24

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Safety risk

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Recall campaignNHTSA 16V168000

Service brakes, hydraulic: foundation components: disc: caliper

Component: Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 21,183
Reported to NHTSA: 2016-03-23
Owners notified: 2016-05-12

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

Safety risk

A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

Recall campaignNHTSA 15V469000

Suspension: rear

Component: Suspension: rear
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 5,492
Reported to NHTSA: 2015-07-27
Owners notified: 2015-07-29

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

Safety risk

If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component: Equipment: electrical: radio/tape deck/CD etc.
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 1,416,903
Reported to NHTSA: 2015-07-23
Owners notified: 2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	369	12,800 mi
Seats	324	65,000 mi
Engine	222	62,000 mi
Unknown or other	207	35,000 mi
Electrical system	144	28,000 mi
Air bags	116	68,000 mi
Fuel/propulsion system	86	50,000 mi
Seat belts	71	52,045 mi
Vehicle speed control	57	33,270 mi
Service brakes	42	15,000 mi
Steering	42	24,169 mi
Fuel system, diesel	41	107,000 mi
Seats: front assembly: head restraint	31	79,000 mi
Structure: body	28	12,450 mi
Engine and engine cooling	24	117,538 mi
Suspension	21	20,000 mi
Exterior lighting	18	43,000 mi
Wheels	16	37,000 mi
Electronic stability control (ESC)	12	31,373 mi
Visibility/wiper	10	40,000 mi
Forward collision avoidance: adaptive cruise control	6	61,264 mi
Equipment	5	125,000 mi
Forward collision avoidance	4	1,000 mi
Forward collision avoidance: automatic emergency braking	4	57,700 mi
Back over prevention: sensing system: camera	2	34,000 mi
Back over prevention: warnings	2	—
Carry handle, shell, base	2	—
Forward collision avoidance: warnings	2	57,700 mi
Latches/locks/linkages	2	4,000 mi
Power train: automatic transmission	2	11,000 mi
Structure	2	5,500 mi
Visibility: defroster/defogger/hvac system: condensor/evaporator	2	73,000 mi
Back over prevention: camera system	1	—
Electrical system: horn	1	48,000 mi
Engine and engine cooling: engine: engine control module (ECU/ECM)	1	103,500 mi
Engine and engine cooling: engine: oil/lubrication: oil cooler	1	—
Engine and engine cooling: exhaust system: emission control	1	38,000 mi
Equipment adaptive/mobility	1	16,680 mi
Equipment adaptive/mobility: vehicle controls: speed control	1	32,000 mi
Equipment: appliance: air conditioner	1	75,000 mi
Equipment: electrical	1	3,000 mi
Equipment: electrical: radio/tape deck/CD etc.	1	—
Exterior lighting: headlights	1	—
Forward collision avoidance: sensing system	1	6,493 mi
Fuel system, diesel: pre-heater	1	117,000 mi
Fuel system, diesel: delivery: fuel pump	1	—
Fuel system, gasoline	1	—
Fuel system, gasoline: fuel injection system: throttlebody/manifold	1	124,471 mi
Latches/locks/linkages: doors: latch	1	54,000 mi
Latches/locks/linkages: hatchback/liftgate: lock	1	85,000 mi
Power train: automatic transmission: gear position indication (PRNDL)	1	83,000 mi
Power train: driveline: driveshaft	1	55,000 mi
Seats: front assembly: seat heater/cooler	1	—
Steering: column	1	70,000 mi
Steering: steering wheel /handle bar: hand heater/cooler	1	—
Tires	1	24,950 mi
Tires: tread/belt	1	—
Vehicle speed control: accelerator pedal	1	90,000 mi
Vehicle speed control: cruise control	1	14,000 mi
Visibility	1	500 mi
Visibility: defroster/defogger/hvac system	1	7,100 mi
Visibility: defroster/defogger/hvac system: compressor	1	75,000 mi
Visibility: sun/moon roof assembly	1	37,000 mi
Visibility: windshield	1	12,500 mi

The 2014 model has about half as many complaints as this one. The 2016 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA23001High pressure fuel pump failure

Fuel system, diesel: delivery: fuel pump

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.