Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Safety risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
21,183
Reported to NHTSA
2016-03-23
Owners notified
2016-05-12
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Safety risk
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Safety risk
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Safety risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Exterior lighting
198
50,000 mi
Electrical system
108
48,000 mi
Seats
97
74,000 mi
Unknown or other
52
43,645 mi
Air bags
49
60,000 mi
Engine
44
64,000 mi
Power train
39
28,000 mi
Fuel/propulsion system
23
64,500 mi
Structure: body
20
46,000 mi
Vehicle speed control
19
30,000 mi
Seat belts
17
100,000 mi
Suspension
10
30,000 mi
Service brakes
9
64,500 mi
Seats: front assembly: head restraint
8
67,000 mi
Visibility/wiper
7
52,500 mi
Steering
3
3,400 mi
Structure
3
56,000 mi
Equipment
2
5 mi
Exterior lighting: brake lights
2
46,000 mi
Exterior lighting: tail lights
2
63,000 mi
Lane departure: blind spot detection
2
—
Tires: tread/belt
2
—
Electrical system: wiring
1
—
Electronic stability control (ESC)
1
58,000 mi
Engine and engine cooling
1
—
Engine and engine cooling: cooling system: radiator assembly
1
30,000 mi
Equipment adaptive/mobility
1
2,900 mi
Equipment: appliance: air conditioner
1
7,000 mi
Exterior lighting: back up lights
1
—
Exterior lighting: brake lights: switch
1
47,000 mi
Fuel system, gasoline: delivery
1
58,000 mi
Fuel system, gasoline: delivery: fuel pump
1
96,000 mi
Latches/locks/linkages: doors: latch
1
56,000 mi
Power train: automatic transmission: lever and linkage: floor shift
1
90,000 mi
Service brakes, hydraulic
1
90,000 mi
Tires
1
15,000 mi
Visibility: defroster/defogger/hvac system
1
82,201 mi
The 2014 model has about half as many complaints as this one. The 2016 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.