Model year record

2010 Chevrolet Impala

4 recall campaigns on file for this model year. 743 owner complaints on file.

Recalls

Recall campaignNHTSA 16V507000

Air bags: sensor: occupant classification

Component: Air bags: sensor: occupant classification
Manufacturer: General Motors LLC
Vehicles affected: 289,254
Reported to NHTSA: 2016-07-05
Owners notified: 2016-08-01

Defect description

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Safety risk

If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Manufacturer remedy

GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Recall campaignNHTSA 14V355000

Electrical system: ignition

Component: Electrical system: ignition
Manufacturer: General Motors LLC
Vehicles affected: 3,141,731
Reported to NHTSA: 2014-06-23
Owners notified: 2014-09-23

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Recall campaignNHTSA 12V377000

Suspension: front: control arm: lower arm

Component: Suspension: front: control arm: lower arm
Manufacturer: GENERAL MOTORS LLC
Vehicles affected: 36,413
Reported to NHTSA: 2012-08-03
Owners notified: 2012-08-21

Defect description

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Safety risk

A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Recall campaignNHTSA 10V480000

Seat belts: front: anchorage

Component: Seat belts: front: anchorage
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 303,100
Reported to NHTSA: 2010-10-13
Owners notified: 2010-11-05

Defect description

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

Safety risk

THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

Manufacturer remedy

DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	128	80,000 mi
Air bags	101	80,000 mi
Engine	88	77,000 mi
Electronic stability control (ESC)	74	81,060 mi
Power train	62	69,000 mi
Vehicle speed control	47	74,000 mi
Steering	41	68,000 mi
Unknown or other	23	78,000 mi
Service brakes	22	68,000 mi
Traction control system	21	57,070 mi
Fuel/propulsion system	16	80,000 mi
Seat belts	16	72,558 mi
Suspension	16	65,000 mi
Seats	9	98,600 mi
Exterior lighting	6	99,000 mi
Service brakes, hydraulic	6	8,300 mi
Engine and engine cooling	5	44,000 mi
Power train: automatic transmission	4	3,838 mi
Tires	4	3,838 mi
Visibility/wiper	4	54,856 mi
Structure: body	3	145,950 mi
Visibility: defroster/defogger/hvac system	3	70,000 mi
Wheels	3	80,000 mi
Electrical system: ignition	2	65,000 mi
Electrical system: ignition: switch	2	72,000 mi
Equipment: appliance: air conditioner	2	26,000 mi
Steering: rack and pinion	2	45,000 mi
Structure	2	37,500 mi
Structure: frame and members: underbody shields	2	—
Air bags: frontal	1	25,000 mi
Air bags: sensor: occupant classification: status indicator lamp/light	1	—
Electrical system: instrument cluster/panel	1	1,000 mi
Electrical system: wiring	1	45,000 mi
Electrical system: wiring: rear compartment/trunk	1	90,000 mi
Engine and engine cooling: exhaust system: emission control	1	76,964 mi
Equipment	1	3,838 mi
Equipment adaptive/mobility	1	74,001 mi
Equipment: mechanical: integrated jack/leveler/stabilizer	1	74,001 mi
Forward collision avoidance: automatic emergency braking	1	—
Fuel system, gasoline	1	3,838 mi
Latches/locks/linkages: trunk lid: lock	1	90,000 mi
Power train: automatic transmission: lever and linkage: column shift	1	65,000 mi
Seats: front assembly: head restraint	1	37,500 mi
Seats: mid/rear assembly	1	90,000 mi
Service brakes, air: disc: rotor	1	—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	1	74,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	1	35,000 mi
Service brakes, hydraulic: pedals and linkages	1	37,500 mi
Structure: body: trunk lid	1	17,978 mi
Suspension: front: wheel bearing	1	74,000 mi
Suspension: rear: springs: coil springs	1	4,000 mi
Tires: pressure monitoring and regulating systems	1	—
Tires: tread/belt	1	—
Vehicle speed control: accelerator pedal	1	68,000 mi
Visibility	1	3,838 mi
Visibility: defroster/defogger/hvac system: heater core	1	88,000 mi
Visibility: defroster/defogger/hvac system: rear window	1	58,500 mi
Visibility: power window devices and controls	1	63,000 mi

The 2009 model has about half as many complaints as this one. The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.