Model year record

2014 Chevrolet Impala

12 recall campaigns on file for this model year. 1,075 owner complaints on file.

Recalls

Recall campaignNHTSA 15V465000

Air bags

Component: Air bags
Manufacturer: General Motors LLC
Vehicles affected: 5,493
Reported to NHTSA: 2015-07-24
Owners notified: 2015-08-25

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Safety risk

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Manufacturer remedy

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

Recall campaignNHTSA 15V202000

Parking brake

Component: Parking brake
Manufacturer: General Motors LLC
Vehicles affected: 126
Reported to NHTSA: 2015-04-06
Owners notified: 2015-05-06

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

Safety risk

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Manufacturer remedy

GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.

Recall campaignNHTSA 15V085000

Parking brake

Component: Parking brake
Manufacturer: General Motors LLC
Vehicles affected: 3,660
Reported to NHTSA: 2015-02-11
Owners notified: 2015-03-05

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

Safety risk

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.

Recall campaignNHTSA 14V614000

Electrical system

Component: Electrical system
Manufacturer: General Motors LLC
Vehicles affected: 106,307
Reported to NHTSA: 2014-10-01
Owners notified: 2014-12-26

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Safety risk

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.

Recall campaignNHTSA 14V541000

Parking brake

Component: Parking brake
Manufacturer: General Motors LLC
Vehicles affected: 205,309
Reported to NHTSA: 2014-09-09
Owners notified: 2014-10-28

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Safety risk

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Manufacturer remedy

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Recall campaignNHTSA 14V518000

Air bags: frontal: sensor/control module-inactive

Component: Air bags: frontal: sensor/control module-inactive
Manufacturer: General Motors LLC
Vehicles affected: 5
Reported to NHTSA: 2014-08-28
Owners notified: 2014-10-15

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

Safety risk

In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Manufacturer remedy

GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

Recall campaignNHTSA 14V489000

Structure

Component: Structure
Manufacturer: General Motors LLC
Vehicles affected: 14,940
Reported to NHTSA: 2014-08-08
Owners notified: 2014-09-29

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Safety risk

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Manufacturer remedy

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

Recall campaignNHTSA 14V450000

Steering: electric power assist system

Component: Steering: electric power assist system
Manufacturer: General Motors LLC
Vehicles affected: 57,242
Reported to NHTSA: 2014-07-23
Owners notified: 2014-08-21

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

Safety risk

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

Recall campaignNHTSA 14V409000

Steering

Component: Steering
Manufacturer: General Motors LLC
Vehicles affected: 106
Reported to NHTSA: 2014-07-02
Owners notified: 2014-06-27

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Safety risk

If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

Manufacturer remedy

GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

Recall campaignNHTSA 14V355000

Electrical system: ignition

Component: Electrical system: ignition
Manufacturer: General Motors LLC
Vehicles affected: 3,141,731
Reported to NHTSA: 2014-06-23
Owners notified: 2014-09-23

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Recall campaignNHTSA 14V092000

Power train: automatic transmission

Component: Power train: automatic transmission
Manufacturer: General Motors LLC
Vehicles affected: 355
Reported to NHTSA: 2014-02-21
Owners notified: 2014-04-10

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Safety risk

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Recall campaignNHTSA 13V220000

Exterior lighting: brake lights

Component: Exterior lighting: brake lights
Manufacturer: General Motors LLC
Vehicles affected: 10,210
Reported to NHTSA: 2013-05-24
Owners notified: 2013-06-13

Defect description

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Safety risk

If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	226	66,000 mi
Steering	149	69,000 mi
Electronic stability control (ESC)	104	69,000 mi
Unknown or other	90	65,000 mi
Service brakes	88	55,000 mi
Engine	59	58,000 mi
Air bags	47	64,000 mi
Power train	44	57,000 mi
Lane departure: blind spot detection	42	85,000 mi
Exterior lighting	39	20,000 mi
Vehicle speed control	34	53,000 mi
Structure: body	19	35,000 mi
Visibility/wiper	14	65,000 mi
Wheels	12	50,000 mi
Fuel/propulsion system	11	57,835 mi
Suspension	11	70,017 mi
Seats	8	22,000 mi
Seat belts	7	53,357 mi
Visibility	7	75,812 mi
Exterior lighting: headlights	6	9,000 mi
Parking brake	4	120,547 mi
Structure	4	14,000 mi
Back over prevention: rearview system braking	3	—
Equipment adaptive/mobility	3	800 mi
Forward collision avoidance: warnings	3	73,000 mi
Lane departure: warning	3	73,000 mi
Traction control system	3	55,000 mi
Back over prevention: warnings	2	—
Electrical system: horn	2	5,300 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring	2	43,000 mi
Service brakes, hydraulic: pedals and linkages	2	3,100 mi
Back over prevention: camera system	1	37,000 mi
Electrical system: adas: blindspot: sensors	1	75,812 mi
Electrical system: adas: blindspot: warning: chime	1	40,000 mi
Electrical system: wiring	1	—
Engine and engine cooling	1	14,596 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	54 mi
Equipment	1	—
Equipment: appliance: air conditioner	1	—
Equipment: electrical: radio/tape deck/CD etc.	1	32,565 mi
Exterior lighting: brake lights	1	30 mi
Forward collision avoidance: automatic emergency braking	1	—
Fuel system, gasoline: delivery: fuel pump	1	17,100 mi
Fuel system, gasoline: fuel injection system	1	54,000 mi
Latches/locks/linkages	1	40,000 mi
Service brakes, hydraulic	1	41,500 mi
Service brakes, hydraulic: foundation components: disc: pads	1	28,400 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	1	6,000 mi
Steering: hydraulic power assist system	1	43,000 mi
Steering: hydraulic power assist: power steering fluid	1	118,000 mi
Structure: body: trunk lid	1	11,653 mi
Suspension: front: wheel bearing	1	113,000 mi
Tires: sidewall	1	33,000 mi
Visibility: defroster/defogger/hvac system	1	—
Visibility: defroster/defogger/hvac system: rear window: electrical heating element	1	54,100 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element	1	54,100 mi
Visibility: rearview mirrors/devices: interior	1	1,000 mi
Visibility: windshield	1	139,428 mi

The 2013 model has 2 times as many complaints as this one. The 2015 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.