General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Safety risk
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Manufacturer remedy
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Safety risk
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Manufacturer remedy
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Safety risk
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Manufacturer remedy
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
94
59,523 mi
Unknown or other
51
40,000 mi
Steering
44
60,700 mi
Lane departure: blind spot detection
39
68,997 mi
Air bags
29
62,000 mi
Service brakes
23
50,000 mi
Electronic stability control (ESC)
20
63,211 mi
Exterior lighting
20
12,000 mi
Engine
19
71,000 mi
Power train
15
79,361 mi
Structure: body
14
47,060 mi
Fuel/propulsion system
10
45,000 mi
Vehicle speed control
8
60,000 mi
Seat belts
6
70,600 mi
Visibility/wiper
5
980 mi
Back over prevention: rearview system braking
4
—
Lane departure: warning
4
62,000 mi
Wheels
4
105,000 mi
Parking brake
3
71,000 mi
Suspension
3
—
Forward collision avoidance: warnings
2
—
Lane departure: assist
2
62,000 mi
Visibility: sun/moon roof assembly
2
12,469 mi
Air bags: sensor: occupant classification: front passenger
Power train: automatic transmission: torque converter
1
171,000 mi
Seats
1
—
Service brakes, hydraulic
1
467 mi
Structure
1
61,617 mi
Structure: body: trunk lid
1
57,000 mi
Tires
1
47,000 mi
The 2014 model has about half as many complaints as this one. The 2016 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
