Model year record

2015 Chevrolet Impala

3 recall campaigns on file for this model year. 459 owner complaints on file.

Recalls

Recall campaignNHTSA 15V465000

Air bags

Component
Air bags
Manufacturer
General Motors LLC
Vehicles affected
5,493
Reported to NHTSA
2015-07-24
Owners notified
2015-08-25

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Safety risk

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Manufacturer remedy

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

Recall campaignNHTSA 14V541000

Parking brake

Component
Parking brake
Manufacturer
General Motors LLC
Vehicles affected
205,309
Reported to NHTSA
2014-09-09
Owners notified
2014-10-28

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Safety risk

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Manufacturer remedy

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Recall campaignNHTSA 14V489000

Structure

Component
Structure
Manufacturer
General Motors LLC
Vehicles affected
14,940
Reported to NHTSA
2014-08-08
Owners notified
2014-09-29

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Safety risk

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Manufacturer remedy

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system9859,523 mi
Unknown or other5440,000 mi
Steering4660,700 mi
Lane departure: blind spot detection4068,997 mi
Air bags3162,000 mi
Service brakes2450,000 mi
Engine2189,000 mi
Exterior lighting2112,000 mi
Electronic stability control (ESC)2063,211 mi
Power train1679,361 mi
Structure: body1447,060 mi
Fuel/propulsion system1045,000 mi
Seat belts870,600 mi
Vehicle speed control860,000 mi
Visibility/wiper5980 mi
Back over prevention: rearview system braking4
Lane departure: warning462,000 mi
Wheels4105,000 mi
Parking brake371,000 mi
Suspension3
Visibility: sun/moon roof assembly366,000 mi
Electrical system: instrument panel: speedometer/odometer2186,199 mi
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Lane departure: assist262,000 mi
Seats2
Air bags: sensor: occupant classification: front passenger1131,002 mi
Back over prevention: sensing system: camera141,990 mi
Back over prevention: warnings1
Electrical system: horn14,000 mi
Exterior lighting: headlights110,000 mi
Exterior lighting: tail lights161,617 mi
Lane departure141,990 mi
Power train: automatic transmission: torque converter1171,000 mi
Service brakes, hydraulic1467 mi
Structure161,617 mi
Structure: body: trunk lid157,000 mi
Tires147,000 mi

The 2014 model has about half as many complaints as this one. The 2016 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.