Model year record

2020 Chevrolet Impala

No recall campaigns on file for this model year. 38 owner complaints on file.

Recalls

No recall campaigns on file for this model year.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other10
Electrical system5
Steering554,000 mi
Power train4
Fuel/propulsion system3
Air bags285,000 mi
Lane departure: blind spot detection2
Seat belts2
Engine1
Exterior lighting: headlights140,433 mi
Seats1
Structure: body1
Visibility/wiper1

The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.