Model year record

1999 Dodge Durango

3 recall campaigns on file for this model year. 3,172 owner complaints on file.

Recalls

Recall campaignNHTSA 01V153000

Air bags

Component: Air bags
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 216,100
Reported to NHTSA: 2001-05-08
Owners notified: 2001-06-18

Defect description

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Safety risk

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V119000

Seat belts: front: retractor

Component: Seat belts: front: retractor
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 161,682
Reported to NHTSA: 2001-04-11
Owners notified: 2001-08-20

Defect description

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Safety risk

IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 99V342000

Fuel system, gasoline: storage: tank assembly: mounting

Component: Fuel system, gasoline: storage: tank assembly: mounting
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 150,729
Reported to NHTSA: 1999-12-02
Owners notified: 2000-02-02

Defect description

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Safety risk

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Suspension: front: control arm: upper ball joint	824	63,790 mi
Suspension: front: control arm: lower ball joint	552	61,000 mi
Electrical system	143	120,000 mi
Engine and engine cooling	101	100,000 mi
Engine and engine cooling: engine	92	72,600 mi
Steering: linkages: tie rod assembly	87	59,365 mi
Suspension	73	66,400 mi
Suspension: front	72	69,500 mi
Power train: automatic transmission	71	73,286 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	68	73,006 mi
Engine and engine cooling: engine: gasoline	66	61,000 mi
Steering	47	120,000 mi
Suspension: front: control arm	42	62,810 mi
Air bags: frontal	39	44,000 mi
Visibility: power window devices and controls	35	55,489 mi
Service brakes, hydraulic	34	70,097 mi
Engine	31	145,000 mi
Suspension: front: control arm: upper arm	31	57,782 mi
Unknown or other	30	148,892 mi
Vehicle speed control	30	124,500 mi
Power train	26	108,000 mi
Suspension: front: wheel bearing	23	73,006 mi
Seats	21	55,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	20	60,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	18	89,488 mi
Wheels	17	67,000 mi
Tires	15	60,000 mi
Equipment: appliance: air conditioner	14	29,000 mi
Service brakes	14	165,000 mi
Power train: automatic transmission: park/neutral start interlock switch	13	—
Air bags	12	74,000 mi
Engine and engine cooling: cooling system	12	53,000 mi
Power train: transfer case (4-wheel drive)	12	77,100 mi
Equipment	11	62,810 mi
Fuel/propulsion system	11	144,140 mi
Seat belts	11	44,000 mi
Fuel system, gasoline	10	76,300 mi
Steering: hydraulic power assist system	10	66,006 mi
Suspension: front: control arm: lower arm	10	71,750 mi
Power train: driveline: driveshaft	9	84,500 mi
Service brakes, hydraulic: foundation components	9	25 mi
Suspension: front: hub	9	66,500 mi
Electrical system: 12V/24V/48V battery	8	20,000 mi
Electrical system: ignition	8	90,000 mi
Power train: axle assembly	8	62,000 mi
Service brakes, hydraulic: foundation components: disc	8	45,000 mi
Electrical system: ignition: module	7	77,100 mi
Power train: driveline: constant velocity joint	7	65,000 mi
Seat belts: front: buckle assembly	7	45,000 mi
Seat belts: front: retractor	7	92,000 mi
Steering: linkages	7	74,000 mi
Suspension: front: shock absorber	7	51,500 mi
Suspension: rear	7	90,770 mi
Electrical system: wiring: interior/under dash	6	58,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	6	48,691 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe	6	57,800 mi
Latches/locks/linkages: doors: latch	6	30,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module	6	36,000 mi
Service brakes, hydraulic: foundation components: disc: pads	6	58,505 mi
Tires: tread/belt	6	76,426 mi
Electronic stability control (ESC)	5	154,000 mi
Engine and engine cooling: exhaust system	5	—
Power train: automatic transmission: lever and linkage: column shift	5	—
Power train: driveline: differential unit	5	88,000 mi
Seats: front assembly: power adjust	5	83,890 mi
Vehicle speed control: cruise control	5	80,000 mi
Visibility: glass, side/rear	5	40,100 mi
Visibility: rearview mirrors/devices: exterior	5	49,888 mi
Electrical system: wiring: front underhood	4	57,000 mi
Exterior lighting	4	84,000 mi
Exterior lighting: brake lights	4	77,100 mi
Exterior lighting: headlights	4	100,000 mi
Fuel system, gasoline: delivery: fuel pump	4	130,000 mi
Fuel system, gasoline: storage: tank assembly: mounting	4	—
Fuel system, other	4	130,000 mi
Power train: automatic transmission: torque converter	4	50,000 mi
Seats: front assembly: recliner	4	—
Service brakes, air: antilock	4	126,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	4	68,827 mi
Service brakes, hydraulic: foundation components: disc: caliper	4	61,000 mi
Service brakes, hydraulic: pedals and linkages	4	48,000 mi
Service brakes, hydraulic: power assist	4	40,000 mi
Steering: gear box (other than rack and pinion)	4	74,000 mi
Structure: body	4	114,000 mi
Structure: body: door	4	92,089 mi
Structure: frame and members: underbody shields	4	98,000 mi
Visibility: rearview mirrors/devices	4	—
Wheels: hub	4	78,900 mi
Wheels: rim	4	100,000 mi
Engine and engine cooling: cooling system: fan	3	30,000 mi
Exterior lighting: headlights: switch	3	55,756 mi
Fuel system, gasoline: carburetor system	3	—
Fuel system, gasoline: storage: tank assembly	3	—
Latches/locks/linkages	3	138,000 mi
Latches/locks/linkages: hatchback/liftgate: lock	3	20,000 mi
Power train: axle assembly: axle shaft	3	60,000 mi
Power train: axle assembly: axle shaft: seal	3	76,400 mi
Seat belts: front: anchorage	3	—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	3	62,000 mi
Service brakes, hydraulic: foundation components: master cylinder	3	61,000 mi
Steering: steering wheel/handle bar	3	—
Steering: column	3	40,000 mi
Steering: linkages: knuckle: spindle: arm	3	—
Visibility: windshield	3	—
Electrical system: instrument cluster/panel	2	67,000 mi
Electrical system: alternator/generator/regulator	2	—
Electrical system: wiring	2	100,000 mi
Electrical system: wiring: fuses and circuit breakers	2	36,475 mi
Engine and engine cooling: cooling system: radiator assembly	2	50,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	2	77,500 mi
Exterior lighting: brake lights: switch	2	50,000 mi
Exterior lighting: headlights: high/low beam dimmer switch	2	62,700 mi
Fuel system, gasoline: fuel injection system	2	—
Fuel system, other: storage: fuel gauge system	2	118,225 mi
Latches/locks/linkages: hood: latch	2	—
Power train: automatic transmission: gear position indication (PRNDL)	2	—
Power train: clutch assembly: pedal/hand lever(motorcycle)	2	—
Power train: driveline	2	181,000 mi
Power train: driveline: universal joint	2	62,700 mi
Seat belts: front: webbing	2	—
Seats: mid/rear assembly	2	—
Service brakes, hydraulic: brake fluid low warning: lamp	2	72,000 mi
Service brakes, hydraulic: foundation components: drum	2	—
Steering: column locking: anti-theft device	2	29,574 mi
Steering: hydraulic power assist: pump	2	—
Steering: rack and pinion	2	—
Structure	2	16,854 mi
Suspension: rear: shock absorber	2	51,500 mi
Unknown	2	64,000 mi
Visibility: windshield wiper/washer	2	—
Wheels: lugs/nuts/bolts/studs	2	—
Air bags: frontal: driver side: inflator module	1	35,000 mi
Child seat	1	—
Child seat: retractor	1	—
Electrical system: ignition: anti-theft: control module	1	—
Electronic stability control: automatic (ASC)	1	55,000 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)	1	42,000 mi
Equipment: electrical	1	87,256 mi
Equipment: recreational vehicle/trailer	1	121,000 mi
Exterior lighting: back up lights	1	30,840 mi
Exterior lighting: fog lights	1	—
Exterior lighting: fog lights: switch	1	92,089 mi
Exterior lighting: hazard flashing warning lights	1	62,700 mi
Exterior lighting: turn signal	1	—
Exterior lighting: turn signal: flasher unit	1	—
Exterior lighting: turn signal: switch	1	—
Fuel system, gasoline: delivery	1	—
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	1	—
Fuel system, gasoline: fuel injection system: injectors	1	62,700 mi
Fuel system, other: delivery: fuel pump	1	218,000 mi
Fuel system, other: storage: tank assembly: mounting	1	—
Fuel system, other: storage: tank assembly: pressure relief devices	1	—
Interior lighting	1	—
Latches/locks/linkages: tailgate: latch	1	42,150 mi
Parking brake	1	96,500 mi
Power train: automatic transmission: cooling unit and lines	1	—
Power train: axle hubs	1	48,500 mi
Power train: manual transmission	1	—
Seat belts: rear/other: buckle assembly	1	86,500 mi
Service brakes, air: disc: caliper	1	—
Service brakes, hydraulic: foundation components: differential proportional valve	1	—
Service brakes, hydraulic: foundation components: drum: wheel cylinders	1	50,000 mi
Steering: gear box: shaft pitman	1	75,536 mi
Steering: linkages: arm: idler and attachment	1	52,000 mi
Structure: body: bumpers	1	—
Structure: body: door: hinge and attachments	1	58,535 mi
Structure: body: tailgate: hinge and attachments	1	40,000 mi
Structure: frame and members	1	65,282 mi
Suspension: front: springs: torsion bar	1	—
Suspension: front: stabilizer bar	1	54,323 mi
Suspension: multiple axle	1	80,177 mi
Suspension: rear: axle: spindle	1	64,000 mi
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle	1	—
Tires: sidewall	1	—
Vehicle speed control: accelerator pedal	1	—
Vehicle speed control: cables	1	—
Vehicle speed control: linkages	1	—
Visibility	1	50,000 mi
Visibility: defroster/defogger/hvac system	1	—
Visibility: defroster/defogger/hvac system: heater core	1	30,000 mi
Visibility: windshield wiper/washer: motor	1	—
Wheels: multi piece	1	56,740 mi

The 1998 model has 2 times as many complaints as this one. The 2000 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.