Known Recalls

Model year record

2002 Dodge Durango

4 recall campaigns on file for this model year. 558 owner complaints on file.

Recalls

Recall campaignNHTSA 07V555000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
CHRYSLER LLC
Vehicles affected
576,418
Reported to NHTSA
2007-12-04
Owners notified
2007-12-24

Defect description

ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.

Safety risk

EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 06V339000

Electrical system

Component
Electrical system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
35,103
Reported to NHTSA
2006-09-07
Owners notified
2006-10-30

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Safety risk

THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V596000

Suspension: front: control arm: upper ball joint

Component
Suspension: front: control arm: upper ball joint
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
592,707
Reported to NHTSA
2004-12-21
Owners notified
2004-12-21

Defect description

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Safety risk

EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V216000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
320,188
Reported to NHTSA
2004-05-05
Owners notified
2004-07-12

Defect description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

Safety risk

DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension: front: control arm: upper ball joint7637,977 mi
Electrical system4485,000 mi
Suspension: front: control arm: lower ball joint3044,700 mi
Power train28113,000 mi
Suspension2799,930 mi
Engine and engine cooling2383,000 mi
Power train: automatic transmission2041,732 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1819,000 mi
Steering17102,000 mi
Suspension: front1733,000 mi
Engine and engine cooling: engine1459,000 mi
Service brakes, hydraulic1338,900 mi
Unknown or other1162,000 mi
Engine10180,000 mi
Service brakes10125,000 mi
Air bags9106,000 mi
Air bags: frontal722,000 mi
Power train: driveline: differential unit762,000 mi
Power train: automatic transmission: lever and linkage: column shift686,850 mi
Service brakes, air: antilock627,000 mi
Steering: linkages: tie rod assembly660,000 mi
Suspension: rear695,000 mi
Exterior lighting5109,299 mi
Service brakes, hydraulic: foundation components: disc: rotor522,458 mi
Vehicle speed control599,600 mi
Engine and engine cooling: engine: gasoline426,000 mi
Seat belts4121 mi
Service brakes, hydraulic: foundation components: disc: pads434,000 mi
Equipment3125,000 mi
Latches/locks/linkages399,400 mi
Power train: automatic transmission: park/neutral start interlock switch3110,000 mi
Seats380,000 mi
Seats: front assembly: seat heater/cooler3325 mi
Steering: hydraulic power assist system33,000 mi
Tires350,000 mi
Tires: tread/belt318,000 mi
Visibility: defroster/defogger/hvac system380,000 mi
Visibility: windshield wiper/washer: motor311,000 mi
Wheels385,000 mi
Electrical system: ignition: switch255,000 mi
Electrical system: wiring260 mi
Electrical system: wiring: fuses and circuit breakers260 mi
Electronic stability control (ESC)2149,000 mi
Engine and engine cooling: cooling system2110,000 mi
Equipment: appliance: air conditioner239,000 mi
Equipment: electrical224 mi
Latches/locks/linkages: doors: latch260 mi
Power train: manual transmission214,000 mi
Seat belts: front: retractor236,488 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module220,000 mi
Service brakes, hydraulic: foundation components: disc: caliper233,600 mi
Service brakes, hydraulic: foundation components: drum214,000 mi
Steering: rack and pinion225,626 mi
Structure239,000 mi
Structure: body276,000 mi
Structure: body: door2123,998 mi
Suspension: front: control arm: upper arm239,000 mi
Suspension: front: shock absorber2—
Suspension: front: wheel bearing245,000 mi
Visibility: power window devices and controls218,000 mi
Visibility: windshield2—
Visibility: windshield wiper/washer240,000 mi
Air bags: side/window173,000 mi
Electrical system: ignition: module160 mi
Engine and engine cooling: cooling system: radiator assembly170,000 mi
Engine and engine cooling: exhaust system135,000 mi
Engine and engine cooling: exhaust system: emission control125,000 mi
Exterior lighting: brake lights135,000 mi
Exterior lighting: hazard flashing warning lights160 mi
Exterior lighting: hazard flashing warning lights: unit160 mi
Exterior lighting: headlights1—
Exterior lighting: headlights: switch1—
Exterior lighting: turn signal: switch160 mi
Fuel system, gasoline: storage: tank assembly: mounting1—
Fuel/propulsion system1125,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)12,000 mi
Power train: automatic transmission: gear position indication (PRNDL)1110,000 mi
Power train: axle assembly: axle shaft1—
Power train: driveline1103,400 mi
Power train: driveline: constant velocity joint133,700 mi
Power train: manual transmission: shift pattern indicator1—
Power train: transfer case (4-wheel drive)130,082 mi
Seat belts: front: buckle assembly1—
Service brakes, air1—
Service brakes, air: disc: pads135,095 mi
Service brakes, air: disc: rotor145,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light150,765 mi
Service brakes, hydraulic: foundation components: disc1—
Service brakes, hydraulic: foundation components: drum: shoes/linings179,000 mi
Service brakes, hydraulic: foundation components: master cylinder140,000 mi
Steering: column1—
Steering: hydraulic power assist: hose, piping, and connections199,930 mi
Steering: linkages1—
Structure: body: door: hinge and attachments1—
Structure: body: hood1—
Structure: body: trunk lid1—
Structure: frame and members131,000 mi
Suspension: front: control arm19,000 mi
Suspension: front: hub174,500 mi
Suspension: rear: springs: leaf spring assembly160,000 mi
Suspension: rear: springs: leaf spring assembly: leaf1—
Tires: temporary/emergency spare tire1137,000 mi
Traction control system155,036 mi
Visibility/wiper176,000 mi
Visibility: defroster/defogger/hvac system: fan/motor142,000 mi
Visibility: defroster/defogger/hvac system: heater core1130,000 mi
Visibility: rear window wiper/washer: motor199,930 mi
Wheels: hub146,747 mi
Wheels: rim1—

The 2001 model has about half as many complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.