Model year record

2000 Dodge Durango

2 recall campaigns on file for this model year. 1,471 owner complaints on file.

Recalls

Recall campaignNHTSA 04V596000

Suspension: front: control arm: upper ball joint

Component: Suspension: front: control arm: upper ball joint
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 592,707
Reported to NHTSA: 2004-12-21
Owners notified: 2004-12-21

Defect description

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Safety risk

EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V153000

Air bags

Component: Air bags
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 216,100
Reported to NHTSA: 2001-05-08
Owners notified: 2001-06-18

Defect description

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Safety risk

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Suspension: front: control arm: upper ball joint	342	47,000 mi
Suspension: front: control arm: lower ball joint	144	50,000 mi
Power train: automatic transmission	62	51,000 mi
Suspension: front	57	49,145 mi
Engine and engine cooling: engine	49	63,000 mi
Suspension	48	60,000 mi
Electrical system	41	130,000 mi
Engine and engine cooling	40	79,000 mi
Steering	37	75,000 mi
Air bags: frontal	31	69,000 mi
Engine and engine cooling: engine: gasoline	31	65,650 mi
Latches/locks/linkages: doors: latch	31	51,250 mi
Engine	29	155,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	28	59,495 mi
Seats	25	85,000 mi
Vehicle speed control	23	71,272 mi
Air bags	19	68,000 mi
Tires	16	59,900 mi
Unknown or other	16	123,000 mi
Power train	14	52,932 mi
Service brakes, hydraulic	14	87,000 mi
Suspension: front: control arm: upper arm	13	23,500 mi
Power train: automatic transmission: park/neutral start interlock switch	12	—
Service brakes, hydraulic: foundation components: disc: rotor	12	27,000 mi
Latches/locks/linkages	10	70,000 mi
Steering: linkages: tie rod assembly	10	60,000 mi
Steering: rack and pinion	10	34,305 mi
Power train: driveline: differential unit	9	55,000 mi
Suspension: front: control arm	9	41,799 mi
Suspension: front: wheel bearing	9	38,000 mi
Visibility: power window devices and controls	9	38,000 mi
Wheels	9	182,754 mi
Power train: axle assembly	8	50,000 mi
Steering: steering wheel/handle bar	8	34,000 mi
Suspension: rear	7	79,118 mi
Equipment: appliance: air conditioner	6	—
Steering: hydraulic power assist system	6	1,100 mi
Electronic stability control (ESC)	5	186,686 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe	5	71,272 mi
Fuel/propulsion system	5	168,000 mi
Service brakes	5	138,164 mi
Service brakes, hydraulic: foundation components: master cylinder	5	50,000 mi
Steering: column	5	79,000 mi
Steering: hydraulic power assist: pump	5	29,000 mi
Steering: rack and pinion: rack	5	48,300 mi
Suspension: front: hub	5	71,000 mi
Visibility: rearview mirrors/devices: exterior	5	70,000 mi
Engine and engine cooling: cooling system	4	73,000 mi
Power train: driveline: universal joint	4	57,115 mi
Power train: transfer case (4-wheel drive)	4	79,000 mi
Seat belts	4	65,700 mi
Seat belts: front: retractor	4	67,000 mi
Seats: front assembly: recliner	4	64,000 mi
Service brakes, hydraulic: foundation components: disc	4	—
Tires: tread/belt	4	112,385 mi
Electrical system: 12V/24V/48V battery	3	20,000 mi
Electrical system: wiring	3	65,000 mi
Electrical system: wiring: front underhood	3	68,650 mi
Electrical system: wiring: interior/under dash	3	—
Engine and engine cooling: cooling system: radiator assembly	3	40,000 mi
Equipment	3	40,000 mi
Exterior lighting	3	100,000 mi
Exterior lighting: headlights	3	59,165 mi
Fuel system, gasoline: delivery: fuel pump	3	34,000 mi
Fuel system, gasoline: fuel injection system	3	—
Power train: automatic transmission: control module (TCM/PCM/TECM)	3	170,000 mi
Power train: automatic transmission: lever and linkage: column shift	3	60,000 mi
Power train: driveline: driveshaft	3	88,500 mi
Seat belts: front: buckle assembly	3	40,000 mi
Suspension: front: control arm: lower arm	3	23,500 mi
Suspension: rear: axle: non-powered axle assembly	3	106,000 mi
Tires: sidewall	3	—
Air bags: frontal: sensor/control module	2	68,000 mi
Electrical system: alternator/generator/regulator	2	187,000 mi
Fuel system, gasoline	2	—
Power train: automatic transmission: gear position indication (PRNDL)	2	27,000 mi
Power train: automatic transmission: torque converter	2	94,562 mi
Power train: manual transmission	2	—
Seat belts: front: anchorage	2	18,000 mi
Seat belts: rear/other	2	25,000 mi
Seats: front assembly: power adjust	2	80,000 mi
Service brakes, air: antilock	2	28,000 mi
Service brakes, air: disc: rotor	2	65,650 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module	2	119,000 mi
Service brakes, hydraulic: brake fluid low warning: lamp	2	—
Service brakes, hydraulic: foundation components	2	—
Service brakes, hydraulic: foundation components: disc: caliper	2	—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	2	26,468 mi
Steering: linkages: arm: idler and attachment	2	6,000 mi
Suspension: front: stabilizer bar	2	37,572 mi
Unknown	2	—
Visibility: glass, side/rear	2	39,000 mi
Wheels: lugs/nuts/bolts/studs	2	70,000 mi
Air bags: side/window	1	—
Electrical system: horn	1	68,000 mi
Electrical system: ignition	1	—
Electrical system: wiring: rear compartment/trunk	1	—
Electrical system: wiring: fuses and circuit breakers	1	68,650 mi
Electronic stability control: automatic (ASC)	1	40,000 mi
Engine and engine cooling: cooling system: fan	1	65,650 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	1	65,650 mi
Engine and engine cooling: exhaust system: emission control	1	—
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)	1	73,000 mi
Equipment: electrical	1	—
Equipment: mechanical: accessory scissor/screw/bottle jack/lift	1	—
Equipment: recreational vehicle/trailer	1	45,390 mi
Exterior lighting: headlights: concealment devices	1	—
Exterior lighting: headlights: switch	1	—
Exterior lighting: turn signal	1	72,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	1	140,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap	1	—
Fuel system, other	1	36,380 mi
Interior lighting	1	122,000 mi
Latches/locks/linkages: hatchback/liftgate: lock	1	88,358 mi
Latches/locks/linkages: tailgate: latch	1	—
Parking brake: conventional	1	—
Parking brake: driveline: hydraulic	1	—
Power train: automatic transmission: lever and linkage: floor shift	1	113,460 mi
Power train: axle assembly: axle shaft	1	—
Power train: driveline: constant velocity joint	1	—
Seat belts: front	1	—
Seats: mid/rear assembly	1	79,300 mi
Service brakes, hydraulic: foundation components: disc: pads	1	90,000 mi
Service brakes, hydraulic: foundation components: drum: wheel cylinders	1	66,700 mi
Service brakes, hydraulic: pedals and linkages	1	47,881 mi
Service brakes, hydraulic: power assist: hydraulic: hoses, lines/piping, and fittings	1	6,700 mi
Steering: gear box: shaft sector	1	32,000 mi
Steering: linkages	1	—
Structure	1	55 mi
Structure: body	1	—
Structure: body: door	1	12,296 mi
Structure: body: door: hinge and attachments	1	—
Suspension: multiple axle	1	49,145 mi
Suspension: rear: springs: leaf spring assembly	1	—
Tires: temporary/emergency spare tire	1	95,000 mi
Vehicle speed control: accelerator pedal	1	47,881 mi
Vehicle speed control: cables	1	—
Vehicle speed control: cruise control	1	10,000 mi
Visibility: defroster/defogger/hvac system: fan/motor	1	119,000 mi
Visibility: rearview mirrors/devices	1	—
Visibility: rearview mirrors/devices: interior	1	—
Visibility: sun/moon roof assembly	1	67,000 mi
Visibility: windshield	1	—
Wheels: hub	1	65,650 mi
Wheels: rim	1	45,678 mi

The 1999 model has about half as many complaints as this one. The 2001 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.