Model year record

2003 Dodge Durango

4 recall campaigns on file for this model year. 489 owner complaints on file.

Recalls

Recall campaignNHTSA 06V339000

Electrical system

Component: Electrical system
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 35,103
Reported to NHTSA: 2006-09-07
Owners notified: 2006-10-30

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Safety risk

THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V596000

Suspension: front: control arm: upper ball joint

Component: Suspension: front: control arm: upper ball joint
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 592,707
Reported to NHTSA: 2004-12-21
Owners notified: 2004-12-21

Defect description

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Safety risk

EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V216000

Visibility: windshield wiper/washer

Component: Visibility: windshield wiper/washer
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 320,188
Reported to NHTSA: 2004-05-05
Owners notified: 2004-07-12

Defect description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

Safety risk

DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V322000

Exterior lighting: headlights: switch

Component: Exterior lighting: headlights: switch
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 3,640
Reported to NHTSA: 2002-12-02
Owners notified: 2002-12-23

Defect description

ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.

Safety risk

IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	47	102,000 mi
Suspension: front: control arm: upper ball joint	47	32,000 mi
Exterior lighting	24	100,000 mi
Suspension	20	130,000 mi
Engine and engine cooling	18	63,300 mi
Suspension: front	18	15,000 mi
Engine and engine cooling: engine	15	42,361 mi
Steering	14	67,000 mi
Engine	13	70,050 mi
Suspension: front: control arm: lower ball joint	13	30,000 mi
Air bags	11	85,000 mi
Exterior lighting: headlights: switch	11	68,000 mi
Tires	11	32,000 mi
Power train: automatic transmission	10	15,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	10	9,835 mi
Wheels	10	62,899 mi
Power train	8	160,000 mi
Seats	7	40,000 mi
Unknown or other	7	98,000 mi
Equipment	6	36,199 mi
Interior lighting	6	100,000 mi
Service brakes	6	95,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	6	9,029 mi
Vehicle speed control	6	98,000 mi
Visibility: power window devices and controls	6	34,000 mi
Visibility	5	86,500 mi
Air bags: frontal	4	78,000 mi
Electrical system: instrument cluster/panel	4	51,000 mi
Exterior lighting: headlights	4	110,000 mi
Service brakes, hydraulic	4	100 mi
Structure: body	4	157,000 mi
Visibility: defroster/defogger/hvac system: fan/motor	4	122,000 mi
Engine and engine cooling: cooling system	3	79,000 mi
Equipment: appliance: air conditioner	3	30,000 mi
Fuel system, gasoline	3	60,000 mi
Latches/locks/linkages	3	108,000 mi
Latches/locks/linkages: doors: latch	3	800 mi
Latches/locks/linkages: hatchback/liftgate: lock	3	7,500 mi
Seat belts	3	45,000 mi
Seat belts: rear/other	3	50,000 mi
Service brakes, hydraulic: foundation components: disc	3	15,000 mi
Service brakes, hydraulic: foundation components: disc: pads	3	9,835 mi
Structure	3	150 mi
Tires: tread/belt	3	38,000 mi
Visibility: windshield wiper/washer	3	34,500 mi
Electrical system: ignition: switch	2	13,000 mi
Electronic stability control (ESC)	2	110,000 mi
Engine and engine cooling: exhaust system: emission control	2	23,800 mi
Power train: driveline: differential unit	2	30,000 mi
Power train: transfer case (4-wheel drive)	2	42,000 mi
Seat belts: front: buckle assembly	2	20,000 mi
Seats: front assembly: seat heater/cooler	2	20,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	2	9,000 mi
Steering: linkages: tie rod assembly	2	23 mi
Suspension: front: springs: torsion bar	2	21,143 mi
Suspension: front: wheel bearing	2	82,000 mi
Visibility/wiper	2	184,000 mi
Visibility: defroster/defogger/hvac system	2	30,000 mi
Visibility: windshield wiper/washer: motor	2	36,000 mi
Wheels: lugs/nuts/bolts/studs	2	—
Air bags: frontal: sensor/control module	1	—
Air bags: side/window	1	—
Electrical system: alternator/generator/regulator	1	—
Electrical system: horn	1	20,150 mi
Electrical system: ignition	1	800 mi
Electrical system: wiring	1	113,000 mi
Engine and engine cooling: engine: gasoline	1	85,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)	1	24,420 mi
Equipment adaptive/mobility	1	—
Equipment: electrical: radio/tape deck/CD etc.	1	8,267 mi
Exterior lighting: turn signal: flasher unit	1	20,952 mi
Fuel system, diesel: storage: tank assembly	1	—
Fuel system, gasoline: storage: tank assembly	1	31,000 mi
Fuel system, other: storage: tank assembly: pressure relief devices	1	18,306 mi
Fuel/propulsion system	1	11,400 mi
Parking brake	1	90,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	1	30,000 mi
Power train: automatic transmission: gear position indication (PRNDL)	1	15,000 mi
Power train: axle hubs	1	30,000 mi
Power train: driveline: constant velocity joint	1	58,132 mi
Power train: driveline: driveshaft	1	10,000 mi
Seat belts: front	1	21,143 mi
Seats: front assembly: recliner	1	—
Service brakes, electric	1	—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	1	—
Steering: column	1	—
Steering: hydraulic power assist system	1	30,000 mi
Steering: linkages	1	49,000 mi
Steering: rack and pinion: rack	1	258 mi
Suspension: front: control arm	1	—
Suspension: front: control arm: lower arm	1	—
Suspension: front: control arm: upper arm	1	—
Suspension: front: hub	1	113,000 mi
Suspension: front: stabilizer bar	1	—
Tires: sidewall	1	80,900 mi
Tires: temporary/emergency spare tire	1	—
Traction control system	1	86,500 mi
Vehicle speed control: cruise control	1	400 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element	1	60,000 mi
Wheels: hub	1	55 mi
Wheels: hubcap/cover	1	29,500 mi

The 2002 model has roughly the same number of complaints as this one. The 2004 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.