Model year record

2004 Dodge Durango

8 recall campaigns on file for this model year. 1,422 owner complaints on file.

Recalls

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 16V352000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,648,270
Reported to NHTSA
2016-05-24
Owners notified
2017-03-27

Defect description

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Safety risk

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

Recall campaignNHTSA 15V313000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,077,169
Reported to NHTSA
2015-05-26
Owners notified
2015-06-08

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Safety risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

Recall campaignNHTSA 14V770000

Air bags

Component
Air bags
Manufacturer
Chrysler Group LLC
Vehicles affected
250,896
Reported to NHTSA
2014-12-03
Owners notified
2015-02-03

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety risk

In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.

Recall campaignNHTSA 07V092000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
328,424
Reported to NHTSA
2007-03-09
Owners notified
2007-04-02

Defect description

ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.

Safety risk

THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.

Recall campaignNHTSA 04V578000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
71,763
Reported to NHTSA
2004-12-08
Owners notified
2004-12-14

Defect description

ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.

Safety risk

THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V020000

Vehicle speed control: cables

Component
Vehicle speed control: cables
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
21,053
Reported to NHTSA
2004-01-14
Owners notified
2004-01-19

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.

Safety risk

THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V528000

Electrical system: wiring: interior/under dash

Component
Electrical system: wiring: interior/under dash
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
27,586
Reported to NHTSA
2003-12-12
Owners notified
2003-12-17

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.

Safety risk

THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.

Manufacturer remedy

DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine326120,000 mi
Electrical system17382,000 mi
Engine and engine cooling15586,876 mi
Air bags136130,000 mi
Engine and engine cooling: engine7663,000 mi
Power train64124,000 mi
Vehicle speed control4165,300 mi
Electrical system: instrument cluster/panel3745,000 mi
Power train: automatic transmission2635,040 mi
Steering2585,000 mi
Unknown or other22140,000 mi
Exterior lighting18120,000 mi
Fuel/propulsion system18116,100 mi
Structure: body1890,000 mi
Electrical system: wiring: interior/under dash1742,500 mi
Structure1381,000 mi
Equipment1246,000 mi
Interior lighting1259,000 mi
Fuel system, gasoline1160,000 mi
Electronic stability control (ESC)10120,000 mi
Service brakes10100,085 mi
Service brakes, hydraulic1028,494 mi
Tires97,700 mi
Electrical system: wiring818,000 mi
Seat belts862,200 mi
Engine and engine cooling: engine: gasoline710,050 mi
Electrical system: ignition637,000 mi
Air bags: frontal57,500 mi
Electrical system: 12V/24V/48V battery: cables549,800 mi
Equipment: electrical: radio/tape deck/CD etc.537,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)546,670 mi
Suspension588,500 mi
Engine and engine cooling: cooling system442,500 mi
Engine and engine cooling: exhaust system468,539 mi
Equipment: appliance: air conditioner4800 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip416,655 mi
Suspension: rear48,532 mi
Visibility: windshield412,000 mi
Structure: body: bumpers32,900 mi
Suspension: front360,577 mi
Suspension: front: control arm: lower ball joint320,000 mi
Tires: sidewall311,888 mi
Vehicle speed control: accelerator pedal331,000 mi
Vehicle speed control: cables318,000 mi
Vehicle speed control: cruise control3
Visibility/wiper3120,000 mi
Visibility: power window devices and controls381,000 mi
Electrical system: 12V/24V/48V battery218,196 mi
Electrical system: horn270,000 mi
Electrical system: ignition: module23,000 mi
Engine and engine cooling: cooling system: radiator assembly230,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe277 mi
Latches/locks/linkages291,452 mi
Seat belts: front26,000 mi
Seats2185,626 mi
Service brakes, hydraulic: foundation components: disc: rotor217,000 mi
Steering: hydraulic power assist system232,000 mi
Steering: linkages: tie rod assembly273,000 mi
Suspension: front: control arm: upper ball joint24,630 mi
Visibility: rearview mirrors/devices: exterior2160,000 mi
Visibility: sun/moon roof assembly2282 mi
Visibility: windshield wiper/washer230,000 mi
Wheels293,000 mi
Air bags: frontal: sensor/control module150,000 mi
Air bags: side/window1
Child seat168,300 mi
Electrical system: wiring: fuses and circuit breakers1
Electronic stability control: automatic (ASC)1
Engine and engine cooling: cooling system: hoses/lines/piping/fittings117,550 mi
Engine and engine cooling: exhaust system: emission control150 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)137,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)112,000 mi
Equipment adaptive/mobility1
Equipment: electrical1
Equipment: electrical: navigational system(global positioning system)1
Exterior lighting: brake lights1
Exterior lighting: fog lights13,500 mi
Exterior lighting: headlights161,000 mi
Exterior lighting: turn signal: switch1110,211 mi
Fuel system, other: storage: fuel gauge system1250 mi
Power train: axle assembly12,000 mi
Power train: driveline120,000 mi
Power train: driveline: driveshaft137,000 mi
Power train: transfer case (4-wheel drive)1
Seat belts: rear/other: buckle assembly118,000 mi
Seat belts: front: anchorage112,000 mi
Seat belts: front: retractor12 mi
Seats: front assembly: recliner16,000 mi
Seats: front assembly: seat heater/cooler1
Service brakes, air154,130 mi
Service brakes, air: antilock: ABS warning light1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring163,412 mi
Service brakes, hydraulic: foundation components: disc: pads118,196 mi
Service brakes, hydraulic: pedals and linkages1244 mi
Steering: hydraulic power assist: pump1
Steering: rack and pinion: pinion shaft142,000 mi
Structure: body: door140,488 mi
Suspension: front: hub110,000 mi
Suspension: rear: axle: non-powered axle assembly14,000 mi
Tires: tread/belt15,000 mi
Traction control system17,500 mi
Trailer hitches1
Visibility: defroster/defogger/hvac system165,000 mi
Visibility: defroster/defogger/hvac system: fan/motor180,000 mi
Visibility: glass, side/rear11,000 mi
Visibility: rear window wiper/washer16,791 mi
Visibility: rearview mirrors/devices1100 mi
Wheels: rim1

The 2003 model has 3 times as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

EA15001Air Bag Inflator Rupture

Air bags: frontal

EA06004STEERING WHEEL AND STEERING SHAFT BOLTS

Steering

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.