Model year record

1999 Ford Crown Victoria

5 recall campaigns on file for this model year. 174 owner complaints on file.

Recalls

Recall campaignNHTSA 03V472000

Fuel system, other: storage: tank assembly

Component
Fuel system, other: storage: tank assembly
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
4,218
Reported to NHTSA
2003-11-06
Owners notified
2004-01-07

Defect description

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Safety risk

IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 00V200000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
875,000
Reported to NHTSA
2000-07-18
Owners notified
2000-08-03

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Safety risk

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Recall campaignNHTSA 00V157001

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,167
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V157002

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,129
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 98V322000

Suspension: front: control arm: lower ball joint

Component
Suspension: front: control arm: lower ball joint
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
175,000
Reported to NHTSA
1998-12-16
Owners notified
1999-01-18

Defect description

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Safety risk

IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Wheels: hub8
Engine and engine cooling: engine: gasoline752,000 mi
Engine and engine cooling690,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip6
Unknown or other6186,000 mi
Electrical system5110,111 mi
Engine and engine cooling: cooling system579,511 mi
Fuel system, gasoline5
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings574,694 mi
Suspension583,000 mi
Engine476,500 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe447,017 mi
Exterior lighting4110,111 mi
Steering455,000 mi
Steering: linkages: tie rod assembly497,350 mi
Suspension: rear4
Vehicle speed control472,000 mi
Engine and engine cooling: engine398,501 mi
Fuel system, gasoline: storage: tank assembly352,000 mi
Fuel/propulsion system339,450 mi
Power train: automatic transmission3
Suspension: front368,200 mi
Wheels374,000 mi
Air bags2
Electrical system: 12V/24V/48V battery2
Electrical system: ignition2
Exterior lighting: headlights2
Fuel system, other: delivery: hoses, lines/piping, and fittings2
Fuel system, other: storage2
Interior lighting280,584 mi
Power train: axle assembly2186,000 mi
Service brakes, hydraulic: foundation components: disc2
Service brakes, hydraulic: foundation components: disc: pads222,003 mi
Service brakes, hydraulic: foundation components: disc: rotor2
Structure: body: bumpers2
Suspension: front: control arm: lower ball joint268,200 mi
Suspension: front: control arm: upper ball joint270,000 mi
Tires2165,000 mi
Tires: tread/belt238,551 mi
Electrical system: alternator/generator/regulator1
Electrical system: horn1
Electrical system: wiring: interior/under dash180,584 mi
Equipment138,600 mi
Equipment: appliance: air conditioner1
Equipment: mechanical: accessory scissor/screw/bottle jack/lift1
Exterior lighting: brake lights180,584 mi
Exterior lighting: headlights: concealment devices1
Exterior lighting: headlights: high/low beam dimmer switch1
Exterior lighting: headlights: switch1
Fuel system, gasoline: carburetor system1
Fuel system, gasoline: fuel injection system1
Parking brake: conventional: mechanical: linkage and cable1
Power train: automatic transmission: control module (TCM/PCM/TECM)1
Power train: automatic transmission: park/neutral start interlock switch1
Power train: automatic transmission: torque converter1
Power train: driveline1
Seat belts1
Seat belts: front1
Seat belts: front: anchorage1
Seats1
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: foundation components: disc: caliper1
Service brakes, hydraulic: foundation components: master cylinder1
Service brakes, hydraulic: power assist1
Steering: steering wheel/handle bar1
Steering: linkages170,000 mi
Structure: body1
Structure: body: door1
Structure: body: door: hinge and attachments1
Suspension: front: control arm1
Suspension: front: control arm: lower arm1
Suspension: front: control arm: upper arm124,108 mi
Vehicle speed control: accelerator pedal1
Visibility: defroster/defogger/hvac system199,981 mi
Visibility: defroster/defogger/hvac system: heater core1
Visibility: windshield1
Wheels: multi piece1

The 1998 model has about 1.5 times as many complaints as this one. The 2000 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.