Model year record

2000 Ford Crown Victoria

7 recall campaigns on file for this model year. 103 owner complaints on file.

Recalls

Recall campaignNHTSA 03V472000

Fuel system, other: storage: tank assembly

Component
Fuel system, other: storage: tank assembly
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
4,218
Reported to NHTSA
2003-11-06
Owners notified
2004-01-07

Defect description

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Safety risk

IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 00V200000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
875,000
Reported to NHTSA
2000-07-18
Owners notified
2000-08-03

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Safety risk

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Recall campaignNHTSA 00V157001

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,167
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V157002

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,129
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V138000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
23,000
Reported to NHTSA
2000-05-17
Owners notified
2000-05-19

Defect description

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Safety risk

THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Manufacturer remedy

DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Recall campaignNHTSA 00V083000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
83
Reported to NHTSA
2000-03-20
Owners notified
2000-03-01

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Safety risk

IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Recall campaignNHTSA 00V050000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
39
Reported to NHTSA
2000-02-17
Owners notified
2000-03-01

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Safety risk

A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel system, gasoline: storage: tank assembly915,000 mi
Steering746,000 mi
Suspension6115,000 mi
Tires646,064 mi
Engine and engine cooling: engine540,000 mi
Exterior lighting: headlights540,000 mi
Engine and engine cooling438,938 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe494,000 mi
Exterior lighting4190,000 mi
Electrical system322,000 mi
Vehicle speed control3
Visibility: windshield wiper/washer384,000 mi
Electrical system: wiring: fuses and circuit breakers2
Engine2104,000 mi
Engine and engine cooling: cooling system237,082 mi
Engine and engine cooling: engine: gasoline264,176 mi
Fuel system, gasoline2
Power train: automatic transmission2
Suspension: front2
Electrical system: instrument cluster/panel1150,000 mi
Engine and engine cooling: cooling system: fan141,573 mi
Engine and engine cooling: exhaust system1
Equipment1
Equipment: other: labels1
Exterior lighting: turn signal1
Exterior lighting: turn signal: flasher unit1
Fuel system, gasoline: storage: auxillary tank1
Fuel/propulsion system1
Parking brake1
Parking brake: conventional1
Power train138,938 mi
Seat belts1
Service brakes1
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: foundation components: disc1
Steering: hydraulic power assist system1
Structure122,000 mi
Structure: body1
Structure: frame and members1146,013 mi
Structure: frame and members: underbody shields115,000 mi
Suspension: rear1
Tires: sidewall1
Tires: tread/belt1
Vehicle speed control: accelerator pedal1
Vehicle speed control: cruise control11,000 mi
Vehicle speed control: linkages1
Visibility: power window devices and controls1
Visibility: windshield1

The 1999 model has about half as many complaints as this one. The 2001 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.